Analysts’ Viewpoint on Global Unified Communication Market Scenario
The unified communication market is growing due to the increasing demand for mobility to reduce administrative cost and rise in integration of social businesses among enterprises. The integration of social businesses will equip them with effective marketing and customer integration. Providers of unified communication solutions are developing an ecosystem to integrate different workplace communication systems such as video conferencing, voice calling, presence information, content sharing, and instant messaging into a single, simplified interface to increase productivity and user experience. In the near future, companies that are using traditional communication equipment are expected to shift toward a unified communication system to accelerate their knowledge sharing and increase productivity. Cloud-based unified communication (UCaaS) provides flexibility to communicate from any location and time. UCaaS enables employees to collaborate with each other through any internet-connected device, which increases employees’ work efficiency and productivity. Unified communication providers are focusing on acquisition to integrate advanced solutions to their existing systems as well as enhance their regional reach and customer base.
Unified communication refers to a group of technologies that automates and combines human and device communications in a single context and experience. Unified communications improve human communications and business operations by regulating flows, lowering latency, and eliminating media and device dependencies.
As productivity of mobile workers is increasing, demand for enterprise mobility and mobile workforce is also increasing due to globalization and market transformation. Moreover, the demand for unified communication solutions is rising, as it enables employees to communicate with each other precisely and instantly from anywhere and from any device.
Adoption of cloud-based technology is fueling the adoption of unified communications. Cloud technology provides organizations low cost unified communication solutions. Cloud enables employees to work from any location and at any time. Cloud unified communication, also known as Unified Communication as a Service, is accessible from any Internet-connected device and any location, enabling organizations and employees to connect with one another.
The demand for mobility is growing, as is the requirement to lower the cost of administrative processes. With rising globalization, larger organizations are aiming to access cross-border markets, requiring the use of collaboration solutions that allow for effective communication among the firm’s employees. Organizations have discovered that the productivity of their employees has increased by giving them the option to work without distractions.
Across enterprises, unified communication solutions offer mobility, flexibility, and increased productivity. Businesses could hold online meetings using video conferencing and audio conferencing with the help of unified communication technologies. Employees can access resources they need, to execute their jobs on any device and any location due to a digital workforce. Enterprises now have a perfect environment for unified communication due to the growing trend toward agile techniques and cloud communications.
Businesses have increased their use of social media, as connecting social media with unified communication systems enables far more effective customer interaction and marketing. As a result, unified communication providers are aiming to create ecosystems to make social business integration more appealing to businesses and organizations. The adoption of social business solutions in enterprises is growing due to the increased use of enterprise social software solutions such as Slack, Carizen, Jive, IBM Connections, Microsoft Teams, and Salesforce Chatter by employees.
The open features of unified communication systems, which allows for the integration of a wide range of business applications and processes such as ERP, CRM, SFDC, and social analytics, are likely to further boost social business integration.
The global unified communication market is expected to witness a rise in demand for unified communication solutions from companies and businesses looking to improve the efficacy of their current processes by moving from traditional to communications-enabled business processes.
The unified messaging solution sub-segment of the component segment holds highest share due to the growing demand among organizations to engage in rapid peer-to-peer communication and receive real-time notifications of critical situations. Unified messaging integrates fax, text, and voice messages into a single platform that users may access from their phone or computer. Mobile business users use unified messaging conveniently, as it allows them to easily contact colleagues and customers. The demand for texting and video services is increasing to help businesses communicate more effectively. As a result, the demand for audio and video conferencing solutions is increasing. Thus, the conferencing segment is also likely to grow during the forecast period.
Unified communication managed services are co-managed services for cloud & on-premise unified communications systems. As the workload imposed on IT is decreasing, the demand for comprehensive and professional unified communication managed services is increasing, assuring customer communications and business continuity.
By the end of 2022, the unified communication market in North America is expected to account for the largest market share, mainly due to developments related to cloud technology, increased demand for connected interfaces, and adoption of Bring Your Own Device (BYOD) in the region. The U.S. holds more than 50% share of the unified communication market in the region.
The unified communication market in Asia Pacific is expected to grow at the highest CAGR during the forecast period, owing to rapid economic growth and adoption of modern technologies in countries such as India and China, rising investment in infrastructure, and government measures to develop digital infrastructure. The region is likely to become a high-potential market for unified communication solutions due to the growing demand for strong partnerships and improved decision-making within and between companies. Furthermore, the market is expected to benefit from growing popularity of e-learning and online education modules to meet a wide range of educational needs in the region. Developing economies in Asia Pacific are focusing on improving digital activity.
Detailed profiles of providers of unified communication have been provided in the market report to evaluate their financials, key product offerings, recent developments, and strategies. Key players operating in the global unified communication market are 8X8, Inc., ALE International, Avaya Inc., Cisco Systems, Inc., Dialpad Inc., Fuze, Inc., GoTo, Microsoft Corporation, Mitel Networks Corp., NEC Corporation, RingCentral, Inc., Verizon, Vidyo, Inc., Vonage, and Zoom Video Communications, Inc.
Each of these players has been profiled in the unified communication market report based on parameters such as company overview, financial overview, business strategies, product portfolio, business segments, and recent developments.
| Attribute | Detail |
|---|---|
| Market Size Value in 2021 | US$ 48.1 Bn |
| Market Forecast Value in 2031 | US$ 187.6 Bn |
| Growth Rate (CAGR) | 13.2% |
| Forecast Period | 2022-2031 |
| Historical Data Available for | 2017-2020 |
| Quantitative Units | US$ Bn for Value |
| Market Analysis | It includes cross segment analysis at global as well as regional level. Furthermore, qualitative analysis includes drivers, restraints, opportunities, key trends, Porter’s Five Forces analysis, value chain analysis, and key trend analysis. |
| Competition Landscape |
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| Format | Electronic (PDF) + Excel |
| Market Segmentation |
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| Regions Covered |
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| Countries Covered |
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| Companies Profiled |
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| Customization Scope | Available upon request |
| Pricing | Available upon request |
The market size of unified communication stood at US$ 48.1 Bn in 2021.
The unified communication market is estimated to grow at a CAGR of 13.2% during the forecast period.
Increasing demand for enterprise mobility and mobile workforce is driving the global market.
Unified messaging contributes largest share to the unified communication market.
Asia Pacific is a more attractive region for vendors in the unified communication market.
Key players operating in the unified communication market include 8X8, Inc., ALE International, Avaya Inc., Cisco Systems, Inc., Dialpad Inc., Fuze, Inc., GoTo, Microsoft Corporation, Mitel Networks Corp., NEC Corporation, RingCentral, Inc., Verizon, Vidyo, Inc., Vonage, and Zoom Video Communications, Inc.
1. Preface
1.1. Market Introduction
1.2. Market Segmentation
1.3. Key Research Objectives
2. Assumptions and Research Methodology
2.1. Research Methodology
2.1.1. List of Primary and Secondary Sources
2.2. Key Assumptions for Data Modelling
3. Executive Summary: Global Unified Communication Market
4. Market Overview
4.1. Market Definition
4.2. Technology/ Product Roadmap
4.3. Market Factor Analysis
4.3.1. Forecast Factors
4.3.2. Ecosystem/ Value Chain Analysis
4.3.3. Market Dynamics (Growth Influencers)
4.3.3.1. Drivers
4.3.3.2. Restraints
4.3.3.3. Opportunities
4.3.3.4. Impact Analysis of Drivers and Restraints
4.4. COVID-19 Impact Analysis
4.4.1. Impact of COVID-19 on the Unified Communication Market
4.4.2. End-user Sentiment Analysis: Comparative Analysis on Spending
4.4.2.1. Increase in Spending
4.4.2.2. Decrease in Spending
4.4.3. Short Term and Long Term Impact on the Market
4.5. Market Opportunity Assessment - by Region (North America/ Europe/ Asia Pacific/ Middle East & Africa/ South America)
4.5.1. By Component
4.5.2. By Deployment
4.5.3. By Enterprise Size
4.5.4. By End-user
5. Global Unified Communication Market Analysis and Forecast
5.1. Market Revenue Analysis (US$ Bn), 2016-2031
5.1.1. Historic Growth Trends, 2016-2021
5.1.2. Forecast Trends, 2022-2031
5.2. Pricing Model Analysis/ Price Trend Analysis
6. Global Unified Communication Market Analysis, by Component
6.1. Overview and Definitions
6.2. Key Segment Analysis
6.3. Unified Communication Market Size (US$ Bn) Forecast, by Component, 2018-2031
6.3.1. Solution
6.3.1.1. Unified Messaging
6.3.1.2. Conferencing
6.3.1.3. IP Telephony
6.3.1.4. Collaboration Platforms and Applications
6.3.2. Services
6.3.2.1. Managed Services
6.3.2.2. Professional Services
7. Global Unified Communication Market Analysis, by Deployment
7.1. Overview and Definitions
7.2. Key Segment Analysis
7.3. Unified Communication Market Size (US$ Bn) Forecast, by Deployment, 2018-2031
7.3.1. On-premise
7.3.2. Cloud
8. Global Unified Communication Market Analysis, by Enterprise Size
8.1. Overview and Definitions
8.2. Key Segment Analysis
8.3. Unified Communication Market Size (US$ Bn) Forecast, by Enterprise Size, 2018-2031
8.3.1. SMEs
8.3.2. Large Enterprises
9. Global Unified Communication Market Analysis, by End-user
9.1. Key Segment Analysis
9.2. Unified Communication Market Size (US$ Bn) Forecast, by End-user, 2018-2031
9.2.1. BFSI
9.2.2. IT & Telecom
9.2.3. Retail & Consumer Goods
9.2.4. Healthcare
9.2.5. Manufacturing
9.2.6. Education
9.2.7. Government
9.2.8. Others (Logistics & Transportation, Hospitality, Media & Entertainment, etc.)
10. Global Unified Communication Market Analysis and Forecasts, by Region
10.1. Key Findings
10.2. Market Size (US$ Bn) Forecast by Region, 2018-2031
10.2.1. North America
10.2.2. Europe
10.2.3. Asia Pacific
10.2.4. Middle East & Africa
10.2.5. South America
11. North America Unified Communication Market Analysis and Forecast
11.1. Regional Outlook
11.2. Unified Communication Market Size (US$ Bn) Analysis and Forecast (2018-2031)
11.2.1. By Component
11.2.2. By Deployment
11.2.3. By Enterprise Size
11.2.4. By End-user
11.3. Unified Communication Market Size (US$ Bn) Forecast, by Country, 2018-2031
11.3.1. U.S.
11.3.2. Canada
11.3.3. Mexico
12. Europe Unified Communication Market Analysis and Forecast
12.1. Regional Outlook
12.2. Unified Communication Market Size (US$ Bn) Analysis and Forecast (2018-2031)
12.2.1. By Component
12.2.2. By Deployment
12.2.3. By Enterprise Size
12.2.4. By End-user
12.3. Unified Communication Market Size (US$ Bn) Forecast, by Country & Sub-region, 2018-2031
12.3.1. Germany
12.3.2. UK
12.3.3. France
12.3.4. Italy
12.3.5. Spain
12.3.6. Rest of Europe
13. Asia Pacific Unified Communication Market Analysis and Forecast
13.1. Regional Outlook
13.2. Unified Communication Market Size (US$ Bn) Analysis and Forecast (2018-2031)
13.2.1. By Component
13.2.2. By Deployment
13.2.3. By Enterprise Size
13.2.4. By End-user
13.3. Unified Communication Market Size (US$ Bn) Forecast, by Country & Sub-region, 2018-2031
13.3.1. China
13.3.2. India
13.3.3. Japan
13.3.4. ASEAN
13.3.5. Rest of Asia Pacific
14. Middle East & Africa Unified Communication Market Analysis and Forecast
14.1. Regional Outlook
14.2. Unified Communication Market Size (US$ Bn) Analysis and Forecast (2018-2031)
14.2.1. By Component
14.2.2. By Deployment
14.2.3. By Enterprise Size
14.2.4. By End-user
14.3. Unified Communication Market Size (US$ Bn) Forecast, by Country & Sub-region, 2018-2031
14.3.1. Saudi Arabia
14.3.2. The United Arab Emirates
14.3.3. South Africa
14.3.4. Rest of Middle East & Africa
15. South America Unified Communication Market Analysis and Forecast
15.1. Regional Outlook
15.2. Unified Communication Market Size (US$ Bn) Analysis and Forecast (2018-2031)
15.2.1. By Component
15.2.2. By Deployment
15.2.3. By Enterprise Size
15.2.4. By End-user
15.3. Unified Communication Market Size (US$ Bn) Forecast, by Country & Sub-region, 2018-2031
15.3.1. Brazil
15.3.2. Argentina
15.3.3. Rest of South America
16. Competition Landscape
16.1. Market Competition Matrix, by Leading Players
16.2. Market Revenue Share Analysis (%), by Leading Players (2021)
16.3. Competitive Scenario
16.3.1. List of Emerging, Prominent and Leading Players
16.3.2. Major Mergers & Acquisitions, Expansions, Partnership, Contacts, Deals, etc.
17. Company Profiles
17.1. 8X8, Inc.
17.1.1. Business Overview
17.1.2. Company Revenue
17.1.3. Product Portfolio
17.1.4. Geographic Footprint
17.1.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.2. ALE International
17.2.1. Business Overview
17.2.2. Company Revenue
17.2.3. Product Portfolio
17.2.4. Geographic Footprint
17.2.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.3. Avaya Inc.
17.3.1. Business Overview
17.3.2. Company Revenue
17.3.3. Product Portfolio
17.3.4. Geographic Footprint
17.3.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.4. Cisco Systems, Inc.
17.4.1. Business Overview
17.4.2. Company Revenue
17.4.3. Product Portfolio
17.4.4. Geographic Footprint
17.4.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.5. Dialpad Inc.
17.5.1. Business Overview
17.5.2. Company Revenue
17.5.3. Product Portfolio
17.5.4. Geographic Footprint
17.5.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.6. Fuze, Inc.
17.6.1. Business Overview
17.6.2. Company Revenue
17.6.3. Product Portfolio
17.6.4. Geographic Footprint
17.6.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.7. GoTo
17.7.1. Business Overview
17.7.2. Company Revenue
17.7.3. Product Portfolio
17.7.4. Geographic Footprint
17.7.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.8. Microsoft Corporation
17.8.1. Business Overview
17.8.2. Company Revenue
17.8.3. Product Portfolio
17.8.4. Geographic Footprint
17.8.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.9. Mitel Networks Corp.
17.9.1. Business Overview
17.9.2. Company Revenue
17.9.3. Product Portfolio
17.9.4. Geographic Footprint
17.9.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.10. NEC Corporation
17.10.1. Business Overview
17.10.2. Company Revenue
17.10.3. Product Portfolio
17.10.4. Geographic Footprint
17.10.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.11. Polycom, Inc.
17.11.1. Business Overview
17.11.2. Company Revenue
17.11.3. Product Portfolio
17.11.4. Geographic Footprint
17.11.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.12. RingCentral, Inc.
17.12.1. Business Overview
17.12.2. Company Revenue
17.12.3. Product Portfolio
17.12.4. Geographic Footprint
17.12.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.13. Verizon
17.13.1. Business Overview
17.13.2. Company Revenue
17.13.3. Product Portfolio
17.13.4. Geographic Footprint
17.13.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.14. Vidyo, Inc.
17.14.1. Business Overview
17.14.2. Company Revenue
17.14.3. Product Portfolio
17.14.4. Geographic Footprint
17.14.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.15. Vonage
17.15.1. Business Overview
17.15.2. Company Revenue
17.15.3. Product Portfolio
17.15.4. Geographic Footprint
17.15.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.16. Zoom Video Communications, Inc.
17.16.1. Business Overview
17.16.2. Company Revenue
17.16.3. Product Portfolio
17.16.4. Geographic Footprint
17.16.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.17. Others
17.17.1. Business Overview
17.17.2. Company Revenue
17.17.3. Product Portfolio
17.17.4. Geographic Footprint
17.17.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
18. Key Takeaways
List of Tables
Table 1: Acronyms Used in the Unified Communication Market
Table 2: North America Unified Communication Market Revenue Analysis, by Country, 2022-2031 (US$ Bn)
Table 3: Europe Unified Communication Market Revenue Analysis, by Country, 2022-2031 (US$ Bn)
Table 4: Asia Pacific Unified Communication Market Revenue Analysis, by Country, 2022-2031 (US$ Bn)
Table 5: Middle East & Africa Unified Communication Market Revenue Analysis, by Country, 2022 and 2031 (US$ Bn)
Table 6: South America Unified Communication Market Revenue Analysis, by Country, 2022-2031 (US$ Bn)
Table 7: Forecast Factors: Relevance and Impact
Table 8: Mergers & Acquisitions, Expansions (1/2)
Table 9: Mergers & Acquisitions, Expansions (2/2)
Table 10: Global Unified Communication Market Value (US$ Bn) Forecast, by Component, 2018-2031
Table 11: Global Unified Communication Market Value (US$ Bn) Forecast, by Deployment, 2018-2031
Table 12: Global Unified Communication Market Value (US$ Bn) Forecast, by Enterprise Size, 2018-2031
Table 13: Global Unified Communication Market Value (US$ Bn) Forecast, by End-user, 2018-2031
Table 14: Global Unified Communication Market Volume (US$ Bn) Forecast, by Region, 2018-2031
Table 15: North America Unified Communication Market Value (US$ Bn) Forecast, by Component, 2018-2031
Table 16: North America Unified Communication Market Value (US$ Bn) Forecast, by Deployment, 2018-2031
Table 17: North America Unified Communication Market Value (US$ Bn) Forecast, by Enterprise Size, 2018-2031
Table 18: North America Unified Communication Market Value (US$ Bn) Forecast, by End-user, 2018-2031
Table 19: North America Unified Communication Market Value (US$ Bn) Forecast, by Country, 2018-2031
Table 20: U.S. Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 21: Canada Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 22: Mexico Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 23: Europe Unified Communication Market Value (US$ Bn) Forecast, by Component, 2018-2031
Table 24: Europe Unified Communication Market Value (US$ Bn) Forecast, by Deployment, 2018-2031
Table 25: Europe Unified Communication Market Value (US$ Bn) Forecast, by Enterprise Size, 2018-2031
Table 26: Europe Unified Communication Market Value (US$ Bn) Forecast, by End-user, 2018-2031
Table 27: Europe Unified Communication Market Value (US$ Bn) Forecast, by Country, 2018-2031
Table 28: Germany Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 29: U.K. Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 30: France Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 31: Spain Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 32: Italy Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 33: Asia Pacific Unified Communication Market Value (US$ Bn) Forecast, by Component, 2018-2031
Table 34: Asia Pacific Unified Communication Market Value (US$ Bn) Forecast, by Deployment, 2018-2031
Table 35: Asia Pacific Unified Communication Market Value (US$ Bn) Forecast, by Enterprise Size, 2018-2031
Table 36: Asia Pacific Unified Communication Market Value (US$ Bn) Forecast, by End-user, 2018-2031
Table 37: Asia Pacific Unified Communication Market Value (US$ Bn) Forecast, by Country, 2018-2031
Table 38: China Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 39: India Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 40: Japan Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 41: South Korea Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 42: Southeast Asia Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 43: Australia Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 44: Middle East & Africa Unified Communication Market Value (US$ Bn) Forecast, by Component, 2018-2031
Table 45: Middle East & Africa Unified Communication Market Value (US$ Bn) Forecast, by Deployment, 2018-2031
Table 46: Middle East & Africa Unified Communication Market Value (US$ Bn) Forecast, by Enterprise Size, 2018-2031
Table 47: Middle East & Africa Unified Communication Market Value (US$ Bn) Forecast, by End-user, 2018-2031
Table 48: Middle East & Africa Unified Communication Market Value (US$ Bn) Forecast, by Country, 2018-2031
Table 49: Saudi Arabia Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 50: The United Arab Emirates Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 51: The United Arab Emirates Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 52: The United Arab Emirates Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 53: South Africa Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 54: South America Unified Communication Market Value (US$ Bn) Forecast, by Component, 2018-2031
Table 55: South America Unified Communication Market Value (US$ Bn) Forecast, by Deployment, 2018-2031
Table 56: South America Unified Communication Market Value (US$ Bn) Forecast, by Enterprise Size, 2018-2031
Table 57: South America Unified Communication Market Value (US$ Bn) Forecast, by End-user, 2018-2031
Table 58: South America Unified Communication Market Value (US$ Bn) Forecast, by Country, 2018-2031
Table 59: Brazil Emirates Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 60: Argentina Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 61: Columbia Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
Table 62: Chile Unified Communication Market Revenue CAGR Breakdown (%), by Growth Term
List of Figures
Figure 1: Global Unified Communication Market Size (US$ Bn) Forecast, 2018-2031
Figure 2: Global Unified Communication Market Revenue (US$ Bn) Opportunity Assessment, by Region, 2022E
Figure 3: Top Segment Analysis of Unified Communication Market
Figure 4: Global Unified Communication Market Revenue (US$ Bn) Opportunity Assessment, by Region, 2031F
Figure 5: Global Unified Communication Market Attractiveness Assessment, by Component
Figure 6: Global Unified Communication Market Attractiveness Assessment, by Deployment
Figure 7: Global Unified Communication Market Attractiveness Assessment, by Enterprise Size
Figure 8: Global Unified Communication Market Attractiveness Assessment, by End-user
Figure 9: Global Unified Communication Market Attractiveness Assessment, by Region
Figure 10: Global Unified Communication Market Revenue (US$ Bn) Historic Trends, 2016-2020
Figure 11: Global Unified Communication Market Revenue Opportunity (US$ Bn) Historic Trends, 2016-2020
Figure 12: Global Unified Communication Market Value Share Analysis, by Component, 2022
Figure 13: Global Unified Communication Market Value Share Analysis, by Component, 2031
Figure 14: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Software, 2022-2031
Figure 15: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Services, 2022-2031
Figure 16: Global Unified Communication Market Value Share Analysis, by Deployment, 2022
Figure 17: Global Unified Communication Market Value Share Analysis, by Deployment, 2031
Figure 18: Global Unified Communication Market Absolute Opportunity (US$ Bn), by On Premise, 2022-2031
Figure 19: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Cloud, 2022-2031
Figure 20: Global Unified Communication Market Value Share Analysis, by Enterprise Size, 2022
Figure 21: Global Unified Communication Market Value Share Analysis, by Enterprise Size, 2031
Figure 22: Global Unified Communication Market Absolute Opportunity (US$ Bn), by SMEs, 2022-2031
Figure 23: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Large Enterprises, 2022-2031
Figure 24: Global Unified Communication Market Value Share Analysis, by End-user, 2022
Figure 25: Global Unified Communication Market Value Share Analysis, by End-user, 2031
Figure 26: Global Unified Communication Market Absolute Opportunity (US$ Bn), by BFSI , 2022-2031
Figure 27: Global Unified Communication Market Absolute Opportunity (US$ Bn), by IT and Telecommunication, 2022-2031
Figure 28: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Retail, 2022-2031
Figure 29: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Healthcare, 2022-2031
Figure 30: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Manufacturing, 2022-2031
Figure 31: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Education, 2022-2031
Figure 32: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Government, 2022-2031
Figure 33: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Manufacturing, 2022-2031
Figure 34: Global Unified Communication Market Absolute Opportunity (US$ Bn), by Others (Logistics & Transportation, Hospitality, Media & Entertainment, etc.), 2022-2031
Figure 35: Global Unified Communication Market Opportunity (US$ Bn), by Region
Figure 36: Global Unified Communication Market Opportunity Share (%), by Region, 2022-2031
Figure 37: Global Unified Communication Market Size (US$ Bn), by Region, 2022 & 2031
Figure 38: Global Unified Communication Market Value Share Analysis, by Region, 2022
Figure 39: Global Unified Communication Market Value Share Analysis, by Region, 2031
Figure 40: North America Unified Communication Market Absolute Opportunity (US$ Bn), 2022-2031
Figure 41: Europe Unified Communication Market Absolute Opportunity (US$ Bn), 2022-2031
Figure 42: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), 2022-2031
Figure 43: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), 2022-2031
Figure 44: South America Unified Communication Market Absolute Opportunity (US$ Bn), 2022-2031
Figure 45: North America Unified Communication Revenue Opportunity Share, by Deployment
Figure 46: North America Unified Communication Revenue Opportunity Share, by Country
Figure 47: North America Unified Communication Revenue Opportunity Share, by Component
Figure 48: North America Unified Communication Revenue Opportunity Share, by Enterprise Size
Figure 49: North America Unified Communication Revenue Opportunity Share, by End-user
Figure 50: North America Unified Communication Market Value Share Analysis, by Component, 2022
Figure 51: North America Unified Communication Market Value Share Analysis, by Component, 2031
Figure 52: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Software, 2022-2031
Figure 53: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Services, 2022-2031
Figure 54: North America Unified Communication Market Value Share Analysis, by Deployment, 2022
Figure 55: North America Unified Communication Market Value Share Analysis, by Deployment, 2031
Figure 56: North America Unified Communication Market Absolute Opportunity (US$ Bn), by On Premise, 2022-2031
Figure 57: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Cloud, 2022-2031
Figure 58: North America Unified Communication Market Value Share Analysis, by Enterprise Size, 2022
Figure 59: North America Unified Communication Market Value Share Analysis, by Enterprise Size, 2031
Figure 60: North America Unified Communication Market Absolute Opportunity (US$ Bn), by SMEs, 2022-2031
Figure 61: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Large Enterprises, 2022-2031
Figure 62: North America Unified Communication Market Value Share Analysis, by End-user, 2022
Figure 63: North America Unified Communication Market Value Share Analysis, by End-user, 2031
Figure 64: North America Unified Communication Market Absolute Opportunity (US$ Bn), by BFSI , 2022-2031
Figure 65: North America Unified Communication Market Absolute Opportunity (US$ Bn), by IT and Telecommunication, 2022-2031
Figure 66: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Retail & Consumer Goods, 2022-2031
Figure 67: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Healthcare, 2022-2031
Figure 68: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Manufacturing, 2022-2031
Figure 69: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Education, 2022-2031
Figure 70: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Government, 2022-2031
Figure 71: North America Unified Communication Market Absolute Opportunity (US$ Bn), by Others (Logistic & Transportation, Hospitality, Media & Entertainment, etc.), 2022-2031
Figure 72: North America Unified Communication Market Value Share Analysis, by Country, 2022
Figure 73: North America Unified Communication Market Value Share Analysis, by Country, 2031
Figure 74: U.S. Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 75: Canada Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 76: Mexico Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 77: Europe Unified Communication Revenue Opportunity Share, by Deployment
Figure 78: Europe Unified Communication Revenue Opportunity Share, by Country
Figure 79: Europe Unified Communication Revenue Opportunity Share, by Component
Figure 80: Europe Unified Communication Revenue Opportunity Share, by Enterprise Size
Figure 81: Europe Unified Communication Revenue Opportunity Share, by End-user
Figure 82: Europe Unified Communication Market Value Share Analysis, by Component, 2022
Figure 83: Europe Unified Communication Market Value Share Analysis, by Component, 2031
Figure 84: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Software, 2022-2031
Figure 85: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Services, 2022-2031
Figure 86: Europe Unified Communication Market Value Share Analysis, by Deployment, 2022
Figure 87: Europe Unified Communication Market Value Share Analysis, by Deployment, 2031
Figure 88: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by On Premise, 2022-2031
Figure 89: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Cloud, 2022-2031
Figure 90: Europe Unified Communication Market Value Share Analysis, by Enterprise Size, 2022
Figure 91: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by SMEs, 2022-2031
Figure 92: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Large Enterises, 2022-2031
Figure 93: Europe Unified Communication Market Value Share Analysis, by End-user, 2022
Figure 94: Europe Unified Communication Market Value Share Analysis, by End-user, 2031
Figure 95: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by BFSI , 2022-2031
Figure 96: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by IT & Telecommunication, 2022-2031
Figure 97: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Retail & Consumer Goods, 2022-2031
Figure 98: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Healthcare, 2022-2031
Figure 99: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Manufacturing, 2022-2031
Figure 100: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Education, 2022-2031
Figure 101: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Government, 2022-2031
Figure 102: Europe Unified Communication Market Absolute Opportunity (US$ Bn), by Others (Logistic & Transportation, Hospitality, Media & Entertainment, etc.), 2022-2031
Figure 103: Europe Unified Communication Market Value Share Analysis, by Country, 2022
Figure 104: Europe Unified Communication Market Value Share Analysis, by Country, 2031
Figure 105: Germany Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 106: U.K. Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 107: France Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 108: Spain Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 109: Italy Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 110: Asia Pacific Unified Communication Revenue Opportunity Share, by Deployment
Figure 111: Asia Pacific Unified Communication Revenue Opportunity Share, by Country
Figure 112: Asia Pacific Unified Communication Revenue Opportunity Share, by Component
Figure 113: Asia Pacific Unified Communication Revenue Opportunity Share, by Enterprise Size
Figure 114: Asia Pacific Unified Communication Revenue Opportunity Share, by End-user
Figure 115: Asia Pacific Unified Communication Market Value Share Analysis, by Component, 2022
Figure 116: Asia Pacific Unified Communication Market Value Share Analysis, by Component, 2031
Figure 117: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Software, 2022-2031
Figure 118: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Services, 2022-2031
Figure 119: Asia Pacific Unified Communication Market Value Share Analysis, by Deployment, 2022
Figure 120: Asia Pacific Unified Communication Market Value Share Analysis, by Deployment, 2031
Figure 121: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by On Premise, 2022-2031
Figure 122: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Cloud, 2022-2031
Figure 123: Asia Pacific Unified Communication Market Value Share Analysis, by Enterprise Size, 2022
Figure 124: Asia Pacific Unified Communication Market Value Share Analysis, by Enterprise Size, 2031
Figure 125: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by SMEs, 2022-2031
Figure 126: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Large Enterprises, 2022-2031
Figure 127: Asia Pacific Unified Communication Market Value Share Analysis, by End-user, 2022
Figure 128: Asia Pacific Unified Communication Market Value Share Analysis, by End-user, 2031
Figure 129: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by BFSI , 2022-2031
Figure 130: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by IT & Telecommunication, 2022-2031
Figure 131: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Retail & Consumer Goods, 2022-2031
Figure 132: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Healthcare, 2022-2031
Figure 133: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Manufacturing, 2022-2031
Figure 134: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Education, 2022-2031
Figure 135: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Government, 2022-2031
Figure 136: Asia Pacific Unified Communication Market Absolute Opportunity (US$ Bn), by Others (Logistic & Transportation, Hospitality, Media & Entertainment, etc.), 2022-2031
Figure 137: Asia Pacific Unified Communication Market Value Share Analysis, by Country, 2022
Figure 138: Asia Pacific Unified Communication Market Value Share Analysis, by Country, 2031
Figure 139: China Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 140: India Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 141: Japan Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 142: South Korea Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 143: Southeast Asia Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 144: Australia Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 145: Middle East & Africa Unified Communication Revenue Opportunity Share, by Deployment
Figure 146: Middle East & Africa Unified Communication Revenue Opportunity Share, by Country
Figure 147: Middle East & Africa Unified Communication Revenue Opportunity Share, by Component
Figure 148: Middle East & Africa Unified Communication Revenue Opportunity Share, by Enterprise Size
Figure 149: Middle East & Africa Unified Communication Revenue Opportunity Share, by End-user
Figure 150: Middle East & Africa Unified Communication Market Value Share Analysis, by Component, 2022
Figure 151: Middle East & Africa Unified Communication Market Value Share Analysis, by Component, 2031
Figure 152: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Software, 2022-2031
Figure 153: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Services, 2022-2031
Figure 154: Middle East & Africa Unified Communication Market Value Share Analysis, by Deployment, 2022
Figure 155: Middle East & Africa Unified Communication Market Value Share Analysis, by Deployment, 2031
Figure 156: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by On Premise, 2022-2031
Figure 157: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Cloud, 2022-2031
Figure 158: Middle East & Africa Unified Communication Market Value Share Analysis, by Enterprise Size, 2022
Figure 159: Middle East & Africa Unified Communication Market Value Share Analysis, by Enterprise Size, 2031
Figure 160: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by SMEs, 2022-2031
Figure 161: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Large Enterprises, 2022-2031
Figure 162: Middle East & Africa Unified Communication Market Value Share Analysis, by End-user, 2022
Figure 163: Middle East & Africa Unified Communication Market Value Share Analysis, by End-user, 2031
Figure 164: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by BFSI , 2022-2031
Figure 165: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by IT & Telecommunication, 2022-2031
Figure 166: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Retail & Consumer Goods, 2022-2031
Figure 167: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Healthcare, 2022-2031
Figure 168: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Manufacturing, 2022-2031
Figure 169: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Education, 2022-2031
Figure 170: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Government, 2022-2031
Figure 171: Middle East & Africa Unified Communication Market Absolute Opportunity (US$ Bn), by Others (Logistic & Transportation, Hospitality, Media & Entertainment, etc.), 2022-2031
Figure 172: Middle East & Africa Unified Communication Market Value Share Analysis, by Country, 2022
Figure 173: Middle East & Africa Unified Communication Market Value Share Analysis, by Country, 2031
Figure 174: Saudi Arabia Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 175: The United Arab Emirates Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 176: The United Arab Emirates Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 177: The United Arab Emirates Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 178: South Africa Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 179: South America Unified Communication Revenue Opportunity Share, by Deployment
Figure 180: South America Unified Communication Revenue Opportunity Share, by Country
Figure 181: South America Unified Communication Revenue Opportunity Share, by Component
Figure 182: South America Unified Communication Revenue Opportunity Share, by Enterprise Size
Figure 183: South America Unified Communication Revenue Opportunity Share, by End-user
Figure 184: South America Unified Communication Market Value Share Analysis, by Component, 2022
Figure 185: South America Unified Communication Market Value Share Analysis, by Component, 2031
Figure 186: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Software, 2022-2031
Figure 187: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Services, 2022-2031
Figure 188: South America Unified Communication Market Value Share Analysis, by Deployment, 2022
Figure 189: South America Unified Communication Market Value Share Analysis, by Deployment, 2031
Figure 190: South America Unified Communication Market Absolute Opportunity (US$ Bn), by On Premise, 2022-2031
Figure 191: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Cloud, 2022-2031
Figure 192: South America Unified Communication Market Value Share Analysis, by Enterprise Size, 2022
Figure 193: South America Unified Communication Market Value Share Analysis, by Enterprise Size, 2031
Figure 194: South America Unified Communication Market Absolute Opportunity (US$ Bn), by SMEs, 2022-2031
Figure 195: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Large Enterprises, 2022-2031
Figure 196: South America Unified Communication Market Value Share Analysis, by End-user, 2022
Figure 197: South America Unified Communication Market Value Share Analysis, by End-user, 2031
Figure 198: South America Unified Communication Market Absolute Opportunity (US$ Bn), by BFSI, 2022-2031
Figure 199: South America Unified Communication Market Absolute Opportunity (US$ Bn), by IT & Telecommunication, 2022-2031
Figure 200: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Retail & Consumer Goods, 2022-2031
Figure 201: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Healthcare, 2022-2031
Figure 202: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Manufacturing, 2022-2031
Figure 203: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Education, 2022-2031
Figure 204: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Government, 2022-2031
Figure 205: South America Unified Communication Market Absolute Opportunity (US$ Bn), by Others (Logistic & Transportation, Hospitality, Media & Entertainment, etc.), 2022-2031
Figure 206: South America Unified Communication Market Value Share Analysis, by Country, 2022
Figure 207: South America Unified Communication Market Value Share Analysis, by Country, 2031
Figure 208: Brazil Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 209: Argentina Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 210: Columbia Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
Figure 211: Chile Unified Communication Market Opportunity Growth Analysis (US$ Bn) Forecast, 2022-2031
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Unified Communication Market
