Dealer Management System Market - Snapshot
A dealer management system provides a centralized application to collect customer and vehicle inventory information. It covers vehicle sales, pre-sales, customer relationship management, workflow automation, and financial accounting information. Manufacturers deploy dealer management systemsto improve inventory management, dealer operations, and customer retention along with a remote help desk. Optimization of product lifecycle management and rise in adoption of fleet management analytics would drive the dealer management system market. The dealer management system market is anticipated to reach US$ 10,769.4 Mn, in terms of revenue by 2026, expanding at a CAGR of 6.7%.
Dealer management system refers to a software platform utilized by companies engaged in various industrial sectors for the management of various activities. The concept of dealer management system is gaining traction in many end-use industries owing to its ability to incorporate original equipment manufacturers (OEMs), end-customers, and dealer networks.
With growing trend of adopting digitalization in all worldwide industrial sectors, the companies working in the automotive sector are increasing inclination toward the use of dealer management system to perform various activities. This factor is generating promising demand opportunities in the global dealer management system market. Some of the key activities managed by the dealer management system include vehicle inventories, customer information and customer relationship management, deals (including finance, cash, buy here pay here (BHPH), and wholesale), printing paperwork, and credit reports.
Apart from automotive sector, the dealer management system is widely accepted in various other industries such as transport and logistics. The vendors working in the dealer management system market are experiencing promising demand for cloud-based dealer management systems from the worldwide transportation and logistics sector.
Major enterprises from the global dealer management system market are growing focus toward advancing the quality of services they offer. To achieve this motive, they are growing cash in-flow toward research and development activities. Apart from this, several enterprises in the global dealer management system market are growing engagement in new product launch activities. This aside, many stakeholders are increasing focus toward providing their products at cost-effective rates. On the back of all events, the global dealer management system market is projected to achieve upward growth curve in the forthcoming years.
Asia Pacific is one of the lucrative regions in the global dealer management system market. Players in the market for dealer management system are estimated to gather lucrative avenues from this region owing to presence of sturdy automotive sector in many countries such as India and China.
The demand for dealer management systemsfrom transportation & logistics sectors is expected to rise during the forecast period. The transportation & logistics sector is a significant revenue contributor to the dealer management system market. Demand for cloud based dealer management systems in the transportation & logistics sectors has increased, and this trend is expected to continue during the forecast period. Apart from the transportation & logistics sectors, the marine and motor sports sector offers significant growth opportunities to the dealer management system market. The construction sector isanother notable application of dealer management systems. Adoption of cloud based dealer management systems in the industry has seen a significant rise in the past few years. Demand for dealer management systems is expected to be high in China and the U.S. during the forecast period.
Asia Pacific countries, particularly China, Japan, and India, are prominently driving the growth in the region owing to the booming logistics industry in the region. Furthermore, the highly connected and advanced economies of Southeast Asian countries along with the increasing awareness about dealer management systems is adding to this already growing market. Moreover, new government initiatives and regulations are also expected to contribute to the market growth.
In 2017, majority revenue share was of on-premise deployment segment in the global dealer management system market. On-premise is the technology and software which is installed on hardware situated within the premises of the company, so that staff has physical access to the data. With the increasing demand and adoption of cloud based deployment, the cloud based deployment segment is anticipated to witness rapid growth throughout the forecast period.Cloud based deployment model can include public and private cloud.
The dealer management systemmarkethas been segmented based on deployment model, application, and geography. Based on deployment model, the market has been classified into on-premise and cloud, where cloud deployment model is divided into public and private.In terms of application, themarket has been categorized into transportation& logistics, oil & gas, construction, mining, agriculture, marine, and motor sports. Based on geography, Asia Pacific is expected to be an attractive region of the dealer management systemmarket,owing to the increasing adoption of dealer management systems in industry. Innovation in the dealer management system market and rise in the number of vendors of dealer management systemsare projected to drive the market in North America in the coming years. The dealer management system market in South America and Middle East & Africa is expected to expand at a robust pace in the near future.
The dealer management system market consists of a large number of public and private players. Product innovation, technological advancements,partnerships,and acquisitions are the key competitive strategies adopted by players in the market. Some of the players profiled in the study are Adam Systems, BiT Dealership Software, Inc., Blue Skies Business Solutions Inc., CDK Global, LLC, Dealertrack, Inc., Elva DMS, Excellon Software Pvt. Ltd., Gemini Computer Systems Ltd, Ideal Computer Systems, Irium Software, PBS Systems, Inc, Quorum Information Technologies, The Reynolds and Reynolds Company, Velosio, and XAPT Corporation.
The global dealer management system market has been segmented as below:
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1. Preface
1.1. Market Scope
1.2. Market Segmentation
1.3. Key Research Objectives
2. Assumptions and Research Methodology
2.1. Market Taxonomy - Segment Definitions
2.2. Research Methodology
2.2.1. List of Primary and Secondary Sources
2.3. Key Assumptions for Data Modeling
3. Executive Summary: Global Dealer Management System (DMS) Market
4. Market Overview
4.1. Introduction
4.2. Technology Developments
4.3. Market Factor Analysis
4.3.1. Porter’s Five Forces Analysis
4.3.2. PESTEL Analysis
4.3.3. Ecosystem Analysis
4.3.4. Market Dynamics (Growth Influencers)
4.3.4.1. Drivers
4.3.4.2. Restraints
4.3.4.3. Opportunities
4.3.4.4. Impact Analysis of Drivers & Restraints
4.4. Regulations and Policies – By Region
4.5. Adoption Analysis (%) of DMS Solutions, by Business Model, 2018
4.6. Pricing Model Analysis
4.6.1. Licensing
4.6.2. Subscription
4.7. Impact Analysis of Technologies in DRM System
4.7.1. Big Data
4.7.2. Internet of Things (IoT)
4.7.3. Predictive Analysis
4.7.4. Dealer Automation
4.7.5. Cybersecurity
4.7.6. Connected Cars
4.8. Global Dealer Management System (DMS) Market Analysis and Forecast, 2016 - 2026
4.8.1. Market Revenue Analysis (US$ Mn)
4.8.1.1. Historic growth trends, 2014-2017
4.8.1.2. Forecast trends, 2018-2026
4.9. Market Attractiveness Analysis – By Region (Global/ North America/ Europe/ Asia Pacific/ Middle East & Africa/ South America)
4.9.1. By Region/Country
4.9.2. By Deployment Model
4.9.3. By Application
4.10. Market Outlook
4.11. Competitive Scenario and Trends
4.11.1. Dealer Management System (DMS) Market Concentration Rate
4.11.1.1. List of New Entrants
4.11.2. Mergers & Acquisitions, Expansions
5. Global Dealer Management System (DMS) Market Analysis and Forecast, By Deployment Model
5.1. Overview and Definitions
5.2. Key Segment Analysis
5.3. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Deployment Model, 2016 – 2026
5.3.1. On-Premise
5.3.2. Cloud
5.3.2.1. Public
5.3.2.2. Private
6. Global Dealer Management System (DMS) Market Analysis and Forecast, By Application
6.1. Overview and Definitions
6.2. Key Segment Analysis
6.3. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Application, 2016 - 2026
6.3.1. Transport & Logistics
6.3.1.1. Fleet Management Subscription Services
6.3.2. Construction
6.3.3. Oil & Gas
6.3.4. Mining
6.3.5. Agriculture
6.3.6. Marine
6.3.7. Motor Sports
7. Global Dealer Management System (DMS) Market Analysis and Forecast, by Region
7.1. Key Findings
7.2. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, by Region, 2016 - 2026
7.2.1. North America
7.2.2. Europe
7.2.3. Asia Pacific
7.2.4. Middle East &Africa
7.2.5. South America
8. Global Dealer Management System (DMS) Market Analysis
8.1. Analysis of Leading Service Centers/Distributors, By Region
8.1.1. North America
8.1.2. Europe
8.1.3. Asia Pacific
8.1.4. Middle East &Africa
8.1.5. South America
8.2. Challenges Faced by the Service Centers/Distributors and their Future Impact Analysis
9. North America Dealer Management System (DMS) Market Analysis and Forecast
9.1. Key Findings
9.2. Impact Analysis of Drivers & Restraints
9.3. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Deployment Model, 2016 – 2026
9.3.1. On-Premise
9.3.2. Cloud
9.3.2.1. Public
9.3.2.2. Private
9.4. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Application, 2016 - 2026
9.4.1. Transport & Logistics
9.4.1.1. Fleet management subscription services
9.4.2. Construction
9.4.3. Oil & Gas
9.4.4. Mining
9.4.5. Agriculture
9.4.6. Marine
9.4.7. Motor Sports
9.5. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Country, 2016 - 2026
9.5.1. The U.S.
9.5.2. Canada
9.5.3. Rest of North America
10. Europe Dealer Management System (DMS) Market Analysis and Forecast
10.1. Key Findings
10.2. Impact Analysis of Drivers & Restraints
10.3. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Deployment Model, 2016 – 2026
10.3.1. On-Premise
10.3.2. Cloud
10.3.2.1. Public
10.3.2.2. Private
10.4. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Application, 2016 - 2026
10.4.1. Transport & Logistics
10.4.1.1. Fleet management subscription services
10.4.2. Construction
10.4.3. Oil & Gas
10.4.4. Mining
10.4.5. Agriculture
10.4.6. Marine
10.4.7. Motor Sports
10.5. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Country, 2016 - 2026
10.5.1. Germany
10.5.2. France
10.5.3. U.K.
10.5.4. Rest of Europe
11. Asia Pacific Dealer Management System (DMS) Market Analysis and Forecast
11.1. Key Findings
11.2. Impact Analysis of Drivers & Restraints
11.3. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Deployment Model, 2016 – 2026
11.3.1. On-Premise
11.3.2. Cloud
11.3.2.1. Public
11.3.2.2. Private
11.4. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Application, 2016 - 2026
11.4.1. Transport & Logistics
11.4.1.1. Fleet management subscription services
11.4.2. Construction
11.4.3. Oil & Gas
11.4.4. Mining
11.4.5. Agriculture
11.4.6. Marine
11.4.7. Motor Sports
11.5. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Country, 2016 - 2026
11.5.1. China
11.5.2. Japan
11.5.3. India
11.5.4. Australia
11.5.5. Rest of Asia Pacific
12. Middle East & Africa (MEA) Dealer Management System (DMS) Market Analysis and Forecast
12.1. Key Findings
12.2. Impact Analysis of Drivers & Restraints
12.3. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Deployment Model, 2016 – 2026
12.3.1. On-Premise
12.3.2. Cloud
12.3.2.1. Public
12.3.2.2. Private
12.4. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Application, 2016 - 2026
12.4.1. Transport & Logistics
12.4.1.1. Fleet management subscription services
12.4.2. Construction
12.4.3. Oil & Gas
12.4.4. Mining
12.4.5. Agriculture
12.4.6. Marine
12.4.7. Motor Sports
12.5. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Country, 2016 - 2026
12.5.1. GCC
12.5.2. South Africa
12.5.3. Rest of MEA
13. South America Dealer Management System (DMS) Market Analysis and Forecast
13.1. Key Findings
13.2. Impact Analysis of Drivers & Restraints
13.3. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Deployment Model, 2016 – 2026
13.3.1. On-Premise
13.3.2. Cloud
13.3.2.1. Public
13.3.2.2. Private
13.4. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Application, 2016 - 2026
13.4.1. Transport & Logistics
13.4.1.1. Fleet management subscription services
13.4.2. Construction
13.4.3. Oil & Gas
13.4.4. Mining
13.4.5. Agriculture
13.4.6. Marine
13.4.7. Motor Sports
13.5. Dealer Management System (DMS) Market Size (US$ Mn) Forecast, By Country, 2016 - 2026
13.5.1. Brazil
13.5.2. Rest of South America
14. Competition Landscape
14.1. Market Player – Competition Matrix
14.2. Market Revenue Share Analysis (%), By Company (2017)
14.3. Key Vendor Benchmarking
14.3.1. Technical solutions
14.3.2. Industry Target
14.3.3. Technology
14.3.4. Annual Turnover
14.3.5. Geographical Presence
15. Company Profiles
15.1. Adam Systems
15.1.1. Company Overview
15.1.2. Financials
15.1.3. Key Competitor
15.1.4. Business Strategy
15.2. BiT Dealership Software, Inc.
15.2.1. Company Overview
15.2.2. Financials
15.2.3. Key Competitor
15.2.4. Business Strategy
15.3. Blue Skies Business Solutions Inc.
15.3.1. Company Overview
15.3.2. Financials
15.3.3. Key Competitor
15.3.4. Business Strategy
15.4. CDK Global, LLC.
15.4.1. Company Overview
15.4.2. Financials
15.4.3. Key Competitor
15.4.4. Business Strategy
15.5. Dealertrack, Inc.
15.5.1. Company Overview
15.5.2. Financials
15.5.3. Key Competitor
15.5.4. Business Strategy
15.6. Elva DMS
15.6.1. Company Overview
15.6.2. Financials
15.6.3. Key Competitor
15.6.4. Business Strategy
15.7. Excellon Software Pvt. Ltd.
15.7.1. Company Overview
15.7.2. Financials
15.7.3. Key Competitor
15.7.4. Business Strategy
15.8. Gemini Computer Systems Ltd
15.8.1. Company Overview
15.8.2. Financials
15.8.3. Key Competitor
15.8.4. Business Strategy
15.9. Ideal Computer Systems
15.9.1. Company Overview
15.9.2. Financials
15.9.3. Key Competitor
15.9.4. Business Strategy
15.10. Irium Software
15.10.1. Company Overview
15.10.2. Financials
15.10.3. Key Competitor
15.10.4. Business Strategy
15.11. PBS Systems, Inc.
15.11.1. Company Overview
15.11.2. Financials
15.11.3. Key Competitor
15.11.4. Business Strategy
15.12. Quorum Information Technologies
15.12.1. Company Overview
15.12.2. Financials
15.12.3. Key Competitor
15.12.4. Business Strategy
15.13. The Reynolds and Reynolds Company
15.13.1. Company Overview
15.13.2. Financials
15.13.3. Key Competitor
15.13.4. Business Strategy
15.14. Velosio
15.14.1. Company Overview
15.14.2. Financials
15.14.3. Key Competitor
15.14.4. Business Strategy
15.15. XAPT Corporation
15.15.1. Company Overview
15.15.2. Financials
15.15.3. Key Competitor
15.15.4. Business Strategy
16. Key Takeaways
List of Table
Table 1: Global Dealer Management System Market Value Forecast, By Deployment Model, 2016–2026 (US$ Mn)
Table 2: Global Dealer Management System Market Value Forecast, By Application, 2016–2026 (US$ Mn)
Table 2: Dealer Management System Market Key Findings, by Region
Table 3: Global Dealer Management System Market Value Forecast, By Region, 2016–2026 (US$ Mn)
Table 4: North America Analysis of Service Centers/Distributors
Table 5: Europe Analysis of Service Centers/Distributors
Table 6: Asia Pacific Analysis of Service Centers/Distributors
Table 7: Middle East & Africa Analysis of Service Centers/Distributors
Table 8: South America Analysis of Service Centers/Distributors
Table 9: Dealer Management System Market Challenges Faced by Distributors, by Region
Table 10: Biggest Issues Faced by Customers
Table 11: Dealer Management System Market Impact Analysis of Drivers – North America
Table 12:Dealer Management System Market Key Findings – North America
Table 13: North America Dealer Management System Market Value Forecast, By Deployment Model, 2016–2026 (US$ Mn)
Table 14: North America Dealer Management System Market Value Forecast, By Application, 2016–2026 (US$ Mn)
Table 15: North America Dealer Management System Market Value Forecast, By Fleet management subscription services, 2016–2026 (US$ Mn)
Table 16: North America Dealer Management System Market Forecast, By Country, 2016–2026 (US$ Mn)
Table 17: Dealer Management System Market Impact Analysis of Drivers – Europe
Table 18:Dealer Management System Market Key Findings – Europe
Table 19: Europe Dealer Management System Market Value Forecast, By Deployment Model, 2016–2026 (US$ Mn)
Table 20: Europe Dealer Management System Market Value Forecast, By Application, 2016–2026 (US$ Mn)
Table 21: Europe Dealer Management System Market Value Forecast, By Fleet management subscription services, 2016–2026 (US$ Mn)
Table 22: Europe Dealer Management System Market Forecast, By Country, 2016–2026 (US$ Mn)
Table 23:Dealer Management System Market Impact Analysis of Drivers – Asia Pacific
Table 24: Key Findings – Asia Pacific
Table 25: APAC Dealer Management System Market Value Forecast, By Deployment Model, 2016–2026 (US$ Mn)
Table 26: APAC Dealer Management System Market Value Forecast, By Application, 2016–2026 (US$ Mn)
Table 27: APAC Dealer Management System Market Value Forecast, By Fleet management subscription services, 2016–2026 (US$ Mn)
Table 28: APAC Dealer Management System Market Forecast, By Country, 2016–2026 (US$ Mn)
Table 29: Dealer Management System Market Impact Analysis of Drivers – Middle East & Africa
Table 30: Dealer Management System Market Key Findings – MEA
Table 31: Middle East & Africa Dealer Management System Market Value Forecast, By Deployment Model, 2016–2026 (US$ Mn)
Table 32: Middle East & Africa Dealer Management System Market Value Forecast, By Application, 2016–2026 (US$ Mn)
Table 33: MEA Dealer Management System Market Value Forecast, By Fleet management subscription services, 2016–2026 (US$ Mn)
Table 34: Middle East & Africa Dealer Management System Market Forecast, By Country, 2016–2026 (US$ Mn)
Table 35: Dealer Management System Market Impact Analysis of Drivers – South America
Table 36: Dealer Management System Market Key Findings, MEA
Table 37: South America Dealer Management System Market Value Forecast, By Deployment Model, 2016–2026 (US$ Mn)
Table 38: South America Dealer Management System Market Value Forecast, By Application, 2016–2026 (US$ Mn)
Table 39: South America Dealer Management System Market Value Forecast, By Fleet management subscription services, 2016–2026 (US$ Mn)
Table 40: South America Dealer Management System Market Forecast, By Country, 2016–2026 (US$ Mn)
Table 41: Dealer Management System Market Key Vendor Benchmarking
Table 43: Adam Systems (Karmak Technologies Business Overview & Key Competitors
Table 44: BIT Dealership Software, Inc. Business Overview & Key Competitors
Table 45: Blue Skies Business Solutions Inc. Business Overview & Key Competitors
Table 46: CDK Global, LLC. Business Overview & Key Competitors
Table 47: Dealertrack, Inc. Business Overview & Key Competitors
Table 48: Elva Dms Business Overview & Key Competitors
Table 49: Excellon Software Pvt Ltd Business Overview & Key Competitors
Table 50: Gemini Computer Systems Ltd Business Overview & Key Competitors
Table 51: Ideal Computer Systems Business Overview & Key Competitors
Table 52: Irium Software Business Overview & Key Competitors
Table 53: Quorum Information Technologies PBS Systems, Inc. Business Overview & Key Competitors
Table 54: The Reynolds and Reynolds Company Business Overview & Key Competitors
Table 55: Velosio Business Overview & Key Competitor
List of Figures
Figure 1: Global Dealer Management System Market Overview
Figure 2: Global Dealer Management System Market Geographical Scenario
Figure 3: Dealer Management System Market Technology/Product Roadmap
Figure 4: Adoption Analysis (%) of DMS Solutions, by Business Model
Figure 5: Dealer Management System Market Subscription Pricing Analysis, By price Range (per month), in US$
Figure 6: Dealer Management System Market Annual Pricing Analysis, in US$
Figure 7: Global Dealer Management System Market Attractiveness Analysis, by Deployment Model (2018)
Figure 8 Global Dealer Management System Market Attractiveness Analysis, by Application (2018)
Figure 9: Global Dealer Management System Market Attractiveness Analysis, by Region (2018)
Figure 10: North America Dealer Management System Market Attractiveness Analysis, by Deployment Model (2018)
Figure 11: North America Dealer Management System Market Attractiveness Analysis, by Application (2018)
Figure 12: Europe Dealer Management System Market Attractiveness Analysis, by Deployment Model (2018)
Figure 13: Europe Dealer Management System Market Attractiveness Analysis, by Application (2018)
Figure 14: APAC Dealer Management System Market Attractiveness Analysis, by Deployment Model (2018)
Figure 15: APAC Dealer Management System Market Attractiveness Analysis, by Application (2018)
Figure 16: MEA Dealer Management System Market Attractiveness Analysis, by Deployment Model (2018)
Figure 17: MEA Dealer Management System Market Attractiveness Analysis, by Application (2018)
Figure 18: South America Dealer Management System Market Attractiveness Analysis, by Deployment Model (2018)
Figure 19 South America Dealer Management System Market Attractiveness Analysis, by Application (2018)
Figure 20: North America Dealer Management System Market Overview
Figure 21: Europe Dealer Management System Market Overview
Figure 22: APAC Dealer Management System Market Overview
Figure 23: Middle East & Africa Dealer Management System Market Overview
Figure 24: South America Dealer Management System Market Overview
Figure 26: Global Dealer Management System Market Value share Analysis, By Deployment Model, 2018 and 2026
Figure 27: Global Dealer Management System Market Value share Analysis, By Application, 2018 and 2026
Figure 28 Global Dealer Management System Market Value share Analysis, By Region/Country, 2018 and 2026
Figure 29 North America Dealer Management System Market Value share Analysis, By Deployment Model, 2018 and 2026
Figure 30: North America Dealer Management System Market Value share Analysis, By Application, 2018 and 2026
Figure 31: North America Dealer Management System Market Value share Analysis, By Region/Country, 2018 and 2026
Figure 32: Europe Dealer Management System Market Value share Analysis, By Deployment Model, 2018 and 2026
Figure 33: Europe Dealer Management System Market Value share Analysis, By Application, 2018 and 2026
Figure 34: Europe Dealer Management System Market Value share Analysis, By Region/Country, 2018 and 2026
Figure 35: APAC Dealer Management System Market Value share Analysis, By Deployment Model, 2018 and 2026
Figure 36: APAC Dealer Management System Market Value share Analysis, By Application, 2018 and 2026
Figure 37: APAC Dealer Management System Market Value share Analysis, By Region/Country, 2018 and 2026
Figure 38 MEA Dealer Management System Market Value share Analysis, By Deployment Model, 2018 and 2026
Figure 39: MEA Dealer Management System Market Value share Analysis, By Application, 2018 and 2026
Figure 40: MEA Dealer Management System Market Value share Analysis, By Region/Country, 2018 and 2026
Figure 41: South America Dealer Management System Market Value share Analysis, By Deployment Model, 2018 and 2026
Figure 42: South America Dealer Management System Market Value share Analysis, By Application, 2018 and 2026
Figure 43: South America Dealer Management System Market Value share Analysis, By Region/Country, 2018 and 2026
Figure 44: CDK Global, LLC. Revenue (US$ Mn) & Y-o-Y Growth (%), 2014–2017
Figure 45: CDK Global, LLC. Breakdown of Net Sales, by Geography, 2017
Figure 46: Quorum Information Technologies Revenue (US$ Mn) & Y-o-Y Growth (%), 2016 & 2017
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Dealer Management System Market
