Cloud Telephony Service Market - Snapshot
Cloud telephony is a type of service through which voice and data services can be operated using an Internet connection instead of a traditional phone line. Cloud telephony services offer improved scalability to companies as they enable them to add more channels over their existing trunks. They work on VoIP phone systems (Voice over Internet Protocol) and Public Switched Telephone Networks (PSTNs). Cloud telephony services can work without a physical connection to a phone company as they operate virtually.
The global cloud telephony services market is primarily driven by migration of telecom companies from traditional to IP networks. This migration is due to higher return on investment (ROI) and control capabilities of cloud telephony services. In addition, cloud telephony services have evolved as a cost-effective alternative to traditional telephony systems including PSTN and ISDN. The cost of installing multiple lines for traditional telephone and Internet services is reduced because voice and data are transferred over a single Internet line. Furthermore, increasing competition in the cloud telephony services market has influenced vendors to offer competitive pricing and additional features with their services to attract customers. Also, cloud telephony services offer greater scalability to business organizations to add further channels over their existing trunks. It also offers flexibility to customers by providing localized contact numbers irrespective of their geographical location. This enables organizations to create their virtual presence in different regions. Furthermore, it enables organizations to add new users over the existing infrastructure. However, interoperability and security concerns are some of the major issues faced by cloud telephony services. Interoperability problems between vendors providing edge devices, service providers, and IP-PBX might pose challenges for the smooth functionality of SIP trunk calls, which is a part of cloud telephony services. Data breach is an important consideration for organizations due to the increasing number of cyberattacks in recent years. As voice data is transmitted over Internet lines, cloud telephony services encounter security threats and are vulnerable to cyberattacks.
The cloud telephony services market can be segmented based on deployment, enterprise, network, application, end-use industry, and region. In terms of deployment, the market can be classified into cloud and hosted services. Based on network, the market can be categorized into Public Switched Telephone Networks (PSTNs) and Voice over Internet Protocol (VoIP). In terms of enterprise, the market can be divided into small & medium enterprises (SME’s) and large enterprises. Based on application, the market can be classified into conferencing, multi-level IVR, sales & marketing, customer relationship management (CRM), and others. In terms of end-user industry, the market can be segmented into telecom & IT, BFSI, government, health care, media & entertainment, education, retail, and others. The report covers the analysis of these segments across North America, Europe, Asia Pacific, Middle East & Africa, and South America, along with the qualitative analysis for market estimates supplementing the expansion of the cloud telephony services market during the forecast period.
North America was a dominant region of the cloud telephony services market in 2017. The region accounted for more than half of the global market revenue share, and it is expected to continue its leading position throughout the forecast period. This is due to the presence of tech-savvy gadget users and rise in demand for advanced communication services. Asia Pacific is anticipated to be a lucrative region of the cloud telephony services market due to transition of large enterprises toward cloud telephony services solutions. Moreover, the introduction of low- cost mobile phones and tablets is projected to increase the demand for cloud telephony services in this region. However, different regulatory compliances and limited availability of efficient Internet connectivity infrastructure are anticipated to hamper the cloud telephony services market in Asia Pacific. Europe is expected to be a rapidly expanding region of the market for cloud telephony services during the forecast period.
Key players profiled in the cloud telephony services market include 8x8, Inc., AVOXI, BroadSoft, Cisco Systems, Inc., DIALPAD, Exotel Techcom Pvt. Ltd., Go 2 Market India Pvt. Ltd., Knowlarity Communications Pvt Ltd., LeadNXT, Megapath, Microsoft Corporation, Mitel Networks Corporation, Natterbox Ltd., NetFortis, Nextiva, NFON AG, NovaCloud Pty Ltd., NTT Communications, PortaOne, Inc., Redcentric plc., RingCentral, Inc., Singtel, Solutions Infini., Telviva, Tripudio Ltd., VoIPStudio, Vonage Intermedia.net, Inc., and Vox Telecom.
Cloud Telephony Service Market - Snapshot
Cloud telephony refers to a service type that helps organizations in operating data and voice services using Internet connection rather than a conventional phone line. Over the period of past few years, the technique of cloud telephony is gaining traction owing to its ability to assist companies advance their scalability by allowing them to increase the number of channels over their present trunks. Public switched telephone networks (PSTNs) and voice over internet protocol (VoIP) phone systems are the two concepts used by cloud technology service. Cloud telephony service holds an ability to work with no need to a physical connection to a phone company owing to its virtual operations.
In recent few years, the concept of cloud telephony service is gaining traction across various end-user industries in the world. One of the key reasons driving demand for cloud telephony service is the increased adoption of IP networks by telecom organizations over the traditional technologies. The cloud telephony service is in high in demand owing to their control capabilities and higher return on investment (ROI). Apart from this, the cost-effectiveness of cloud telephony service over conventional telephony systems such as ISDN and PSTN is pushing the adoption of this service.
The global cloud telephony service market experience high level of competition owing to presence of many active players in it. As a result, many players in the market are using various strategies to deal with the competition. For instance, several enterprises are growing focus toward providing services at competitive prices. Many vendors are offering additional features together with their cloud telephony service. Apart from this, organizations are increasing their investments toward research and development activities in order to improve the quality of service they offer. On the back of all these activities, the global cloud telephony service market is expected to grow at decent pace in the years to come.
The Global Cloud Telephony Services Market is segmented as below:
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Deployment |
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Application |
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Network |
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Cloud Telephony Service Market is growing at a CAGR of 17.2% over the next 5 years.
Global Cloud Telephony Service market is expected to reach US$ 41,768.3 Mn in 2026.
Major applications in Cloud Telephony Service market include Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM), Others
The leading companies in the Cloud Telephony Service market include Vonage Intermedia.net, Inc., Tripudio Ltd., Redcentric Plc., Singtel, NTT Communications, NovaCloud Pty Ltd., Nextiva, Naterbox Ltd., Microsoft Corporation, LeadNXT, Go 2 Market India Pvt Ltd., VoIPStudio, Infini, and others.
North America to continue its leading position in Cloud Telephony Service Market throughout the forecast period 2021 - 2026
1. Preface
1.1. Market Scope
1.2. Market Segmentation
1.3. Key Research Objectives
2. Assumptions and Research Methodology
2.1. Market Taxonomy - Segment Definitions
2.2. Research Methodology
2.2.1. List of Primary and Secondary Sources
2.3. Key Assumptions for Data Modelling
3. Executive Summary : Global Cloud Telephony Services Market
4. Market Overview
4.1. Introduction
4.2. Market Dynamics
4.2.1. Drivers
4.2.2. Restraints
4.2.3. Opportunities
4.2.4. Impact Analysis of Drivers & Restraints
4.3. Key Trends Analysis
4.4. Porter’s Five Forces Analysis - Global Cloud Telephony Services Market
4.5. Technology/Product Roadmap
4.6. Ecosystem Analysis
4.7. Regulations and Policies
4.8. Limitations and Risks associated with Cloud Telephony Services
4.9. Global Cloud Telephony Services Market Analysis and Forecast, 2016 - 2026
4.9.1. Market Revenue Analysis (US$ Mn)
4.9.1.1. Historic growth trends, 2012-2017
4.9.1.2. Forecast trends, 2018-2026
4.9.1.3. Revenue Opportunity (US$ Mn) Analysis, 2016-2026
4.9.1.4. Year-on-year (Y-o-Y) Growth (%), 2017-2026
4.10. Adoption Analysis of Fixed Line and Mobile Network, by Industry (%)
4.11. Analysis of Cloud Telephony Services Penetration, by Region (%)
4.12. Market Outlook
5. Global Cloud Telephony Services Market Analysis and Forecast, by Deployment
5.1. Overview & Definitions
5.2. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 - 2026
5.2.1. Hosted
5.2.2. Cloud
5.3. Market Attractiveness by Deployment
6. Global Cloud Telephony Services Market Analysis and Forecast, by Enterprise Size
6.1. Overview & Definitions
6.2. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 - 2026
6.2.1. Small & Medium Enterprises (SME’s)
6.2.2. Large Enterprises
6.3. Market Attractiveness by Enterprise Size
7. Global Cloud Telephony Services Market Analysis and Forecast, by Network
7.1. Overview & Definitions
7.2. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 - 2026
7.2.1. Public Switched Telephone Networks (PSTNs)
7.2.2. Voice over Internet Protocol (VoIP)
7.3. Market Attractiveness by Network
8. Global Cloud Telephony Services Market Analysis and Forecast, by Application
8.1. Overview & Definitions
8.2. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 - 2026
8.2.1. Conferencing
8.2.2. Multi-level IVR
8.2.3. Sales & Marketing
8.2.4. Customer Relationship Management (CRM)
8.2.5. Other (Web Interface, Real Time Analytics etc.)
8.3. Market Attractiveness by Application
9. Global Cloud Telephony Services Market Analysis and Forecast, by Industry
9.1. Overview & Definitions
9.2. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 - 2026
9.2.1. Banking, Financial services and Insurance (BFSI)
9.2.2. Healthcare
9.2.3. Retail
9.2.4. Media & Entertainment
9.2.5. Education
9.2.6. IT and Telecommunication
9.2.7. Government
9.2.8. Others (Transportation and Manufacturing)
9.3. Market Attractiveness by Industry
10. Global Cloud Telephony Services Market Analysis and Forecast, by Region
10.1. Key Findings
10.2. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Region, 2016 - 2026
10.2.1. North America
10.2.2. Europe
10.2.3. Rest of the World
10.2.4. South Africa
10.3. Market Attractiveness by Region
11. Global Cloud PBX Market Analysis and Forecast, by Region
11.1. Key Findings
11.2. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Region, 2016 - 2026
11.2.1. North America
11.2.2. Europe
11.2.3. Rest of the World
11.2.3.1. South Africa
11.3. Market Attractiveness by Region
12. North America Cloud Telephony Services Market Analysis and Forecast
12.1. Key Findings
12.2. Overview
12.3. Key Trends Impact Analysis
12.4. Adoption Analysis of Fixed Line and Mobile Network, by Industry (%)
12.5. Analysis of Cloud Telephony Services Penetration, by Region (%)
12.6. Revenue Opportunity (US$ Mn) Analysis, 2016-2026
12.7. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 - 2026
12.7.1. Hosted
12.7.2. Cloud
12.8. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 - 2026
12.8.1. Small & Medium Enterprises (SME’s)
12.8.2. Large Enterprises
12.9. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 - 2026
12.9.1. Public Switched Telephone Networks (PSTNs)
12.9.2. Voice over Internet Protocol (VoIP)
12.10. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 - 2026
12.10.1. Conferencing
12.10.2. Multi-level IVR
12.10.3. Sales & Marketing
12.10.4. Customer Relationship Management (CRM)
12.10.5. Other (Web Interface, Real Time Analytics etc.)
12.11. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 - 2026
12.11.1. Banking, Financial services and Insurance (BFSI)
12.11.2. Healthcare
12.11.3. Retail
12.11.4. Media & Entertainment
12.11.5. Education
12.11.6. IT and Telecommunication
12.11.7. Government
12.11.8. Others (Transportation and Manufacturing)
12.12. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Country, 2016 - 2026
12.12.1. The U.S.
12.12.2. Canada
12.12.3. Rest of North America
12.13. Market Attractiveness Analysis
12.13.1. By Deployment
12.13.2. By Enterprise Size
12.13.3. By Network
12.13.4. By Application
12.13.5. By Industry
12.13.6. By Country
13. Europe Cloud Telephony Services Market Analysis and Forecast
13.1. Key Findings
13.2. Overview
13.3. Key Trends Impact Analysis
13.4. Adoption Analysis of Fixed Line and Mobile Network, by Industry (%)
13.5. Analysis of Cloud Telephony Services Penetration, by Region (%)
13.6. Revenue Opportunity (US$ Mn) Analysis, 2016-2026
13.7. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 - 2026
13.7.1. Hosted
13.7.2. Cloud
13.8. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 - 2026
13.8.1. Small & Medium Enterprises (SME’s)
13.8.2. Large Enterprises
13.9. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 - 2026
13.9.1. Public Switched Telephone Networks (PSTNs)
13.9.2. Voice over Internet Protocol (VoIP)
13.10. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 - 2026
13.10.1. Conferencing
13.10.2. Multi-level IVR
13.10.3. Sales & Marketing
13.10.4. Customer Relationship Management (CRM)
13.10.5. Other (Web Interface, Real Time Analytics etc.)
13.11. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 - 2026
13.11.1. Banking, Financial services and Insurance (BFSI)
13.11.2. Healthcare
13.11.3. Retail
13.11.4. Media & Entertainment
13.11.5. Education
13.11.6. IT and Telecommunication
13.11.7. Government
13.11.8. Others (Transportation and Manufacturing)
13.12. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Country, 2016 - 2026
13.12.1. Austria
13.12.2. Germany
13.12.3. France
13.12.4. Poland
13.12.5. Rest of Europe
13.13. Market Attractiveness Analysis
13.13.1. By Deployment
13.13.2. By Enterprise Size
13.13.3. By Network
13.13.4. By Application
13.13.5. By Industry
13.13.6. By Country
14. Rest of the World Cloud Telephony Services Market Analysis and Forecast
14.1. Key Findings
14.2. Overview
14.3. Key Trends Impact Analysis
14.4. Adoption Analysis of Fixed Line and Mobile Network, by Industry (%)
14.5. Analysis of Cloud Telephony Services Penetration, by Region (%)
14.6. Revenue Opportunity (US$ Mn) Analysis, 2016-2026
14.7. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 - 2026
14.7.1. Hosted
14.7.2. Cloud
14.8. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 - 2026
14.8.1. Small & Medium Enterprises (SME’s)
14.8.2. Large Enterprises
14.9. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 - 2026
14.9.1. Public Switched Telephone Networks (PSTNs)
14.9.2. Voice over Internet Protocol (VoIP)
14.10. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 - 2026
14.10.1. Conferencing
14.10.2. Multi-level IVR
14.10.3. Sales & Marketing
14.10.4. Customer Relationship Management (CRM)
14.10.5. Other (Web Interface, Real Time Analytics etc.)
14.11. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 - 2026
14.11.1. Banking, Financial services and Insurance (BFSI)
14.11.2. Healthcare
14.11.3. Retail
14.11.4. Media & Entertainment
14.11.5. Education
14.11.6. IT and Telecommunication
14.11.7. Government
14.11.8. Others (Transportation and Manufacturing)
14.12. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Region, 2016 - 2026
14.12.1. Asia Pacific
14.12.2. Middle East & Africa
14.12.3. Latin America
14.13. Market Attractiveness Analysis
14.13.1. By Deployment
14.13.2. By Enterprise Size
14.13.3. By Network
14.13.4. By Application
14.13.5. By Industry
14.13.6. By Region
15. South Africa Cloud Telephony Services Market Analysis and Forecast
15.1. Key Findings
15.2. Overview
15.3. Key Trends Impact Analysis
15.4. Adoption Analysis of Fixed Line and Mobile Network, by Industry (%)
15.5. Analysis of Cloud Telephony Services Penetration, by Region (%)
15.6. Revenue Opportunity (US$ Mn) Analysis, 2016-2026
15.7. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 - 2026
15.7.1. Hosted
15.7.2. Cloud
15.8. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 - 2026
15.8.1. Small & Medium Enterprises (SME’s)
15.8.2. Large Enterprises
15.9. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 - 2026
15.9.1. Public Switched Telephone Networks (PSTNs)
15.9.2. Voice over Internet Protocol (VoIP)
15.10. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 - 2026
15.10.1. Conferencing
15.10.2. Multi-level IVR
15.10.3. Sales & Marketing
15.10.4. Customer Relationship Management (CRM)
15.10.5. Other (Web Interface, Real Time Analytics etc.)
15.11. Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 - 2026
15.11.1. Banking, Financial services and Insurance (BFSI)
15.11.2. Healthcare
15.11.3. Retail
15.11.4. Media & Entertainment
15.11.5. Education
15.11.6. IT and Telecommunication
15.11.7. Government
15.11.8. Others (Transportation and Manufacturing)
15.12. Market Attractiveness Analysis
15.12.1. By Deployment
15.12.2. By Enterprise Size
15.12.3. By Network
15.12.4. By Application
15.12.5. By Industry
16. Competition Landscape
16.1. Market Player – Competition Matrix
16.2. Market Revenue Share Analysis (%), by Company (2017)
17. Company Profiles (Details – Basic Overview, Sales Area/Geographical Presence, Key Competitors, Revenue, SWOT Analysis and Strategy)
17.1.1. 8x8, Inc.
17.1.1.1. Product Portfolio
17.1.1.2. Geographical Presence
17.1.1.3. SWOT
17.1.1.4. Financial Overview
17.1.1.5. Strategy
17.1.2. AVOXI
17.1.2.1. Product Portfolio
17.1.2.2. Geographical Presence
17.1.2.3. SWOT
17.1.2.4. Financial Overview
17.1.2.5. Strategy
17.1.3. BroadSoft
17.1.3.1. Product Portfolio
17.1.3.2. Geographical Presence
17.1.3.3. SWOT
17.1.3.4. Financial Overview
17.1.3.5. Strategy
17.1.4. Cisco Systems, Inc.
17.1.4.1. Product Portfolio
17.1.4.2. Geographical Presence
17.1.4.3. SWOT
17.1.4.4. Financial Overview
17.1.4.5. Strategy
17.1.5. DIALPAD
17.1.5.1. Product Portfolio
17.1.5.2. Geographical Presence
17.1.5.3. SWOT
17.1.5.4. Financial Overview
17.1.5.5. Strategy
17.1.6. Exotel Techcom Pvt. Ltd.
17.1.6.1. Product Portfolio
17.1.6.2. Geographical Presence
17.1.6.3. SWOT
17.1.6.4. Financial Overview
17.1.6.5. Strategy
17.1.7. Go 2 Market India Pvt. Ltd.
17.1.7.1. Product Portfolio
17.1.7.2. Geographical Presence
17.1.7.3. SWOT
17.1.7.4. Financial Overview
17.1.7.5. Strategy
17.1.8. Knowlarity Communications Pvt Ltd.
17.1.8.1. Product Portfolio
17.1.8.2. Geographical Presence
17.1.8.3. SWOT
17.1.8.4. Financial Overview
17.1.8.5. Strategy
17.1.9. LeadNXT
17.1.9.1. Product Portfolio
17.1.9.2. Geographical Presence
17.1.9.3. SWOT
17.1.9.4. Financial Overview
17.1.9.5. Strategy
17.1.10. Megapath
17.1.10.1. Product Portfolio
17.1.10.2. Geographical Presence
17.1.10.3. SWOT
17.1.10.4. Financial Overview
17.1.10.5. Strategy
17.1.11. Microsoft Corporation
17.1.11.1. Product Portfolio
17.1.11.2. Geographical Presence
17.1.11.3. SWOT
17.1.11.4. Financial Overview
17.1.11.5. Strategy
17.1.12. Mitel Networks Corporation
17.1.12.1. Product Portfolio
17.1.12.2. Geographical Presence
17.1.12.3. SWOT
17.1.12.4. Financial Overview
17.1.12.5. Strategy
17.1.13. Natterbox Ltd.
17.1.13.1. Product Portfolio
17.1.13.2. Geographical Presence
17.1.13.3. SWOT
17.1.13.4. Financial Overview
17.1.13.5. Strategy
17.1.14. NetFortis
17.1.14.1. Product Portfolio
17.1.14.2. Geographical Presence
17.1.14.3. SWOT
17.1.14.4. Financial Overview
17.1.14.5. Strategy
17.1.15. Nextiva
17.1.15.1. Product Portfolio
17.1.15.2. Geographical Presence
17.1.15.3. SWOT
17.1.15.4. Financial Overview
17.1.15.5. Strategy
17.1.16. NFON AG
17.1.16.1. Product Portfolio
17.1.16.2. Geographical Presence
17.1.16.3. SWOT
17.1.16.4. Financial Overview
17.1.16.5. Strategy
17.1.17. NovaCloud Pty Ltd.
17.1.17.1. Product Portfolio
17.1.17.2. Geographical Presence
17.1.17.3. SWOT
17.1.17.4. Financial Overview
17.1.17.5. Strategy
17.1.18. NTT Communications
17.1.18.1. Product Portfolio
17.1.18.2. Geographical Presence
17.1.18.3. SWOT
17.1.18.4. Financial Overview
17.1.18.5. Strategy
17.1.19. PortaOne, Inc.
17.1.19.1. Product Portfolio
17.1.19.2. Geographical Presence
17.1.19.3. SWOT
17.1.19.4. Financial Overview
17.1.19.5. Strategy
17.1.20. Redcentric plc.
17.1.20.1. Product Portfolio
17.1.20.2. Geographical Presence
17.1.20.3. SWOT
17.1.20.4. Financial Overview
17.1.20.5. Strategy
17.1.21. RingCentral, Inc.
17.1.21.1. Product Portfolio
17.1.21.2. Geographical Presence
17.1.21.3. SWOT
17.1.21.4. Financial Overview
17.1.21.5. Strategy
17.1.22. Singtel
17.1.22.1. Product Portfolio
17.1.22.2. Geographical Presence
17.1.22.3. SWOT
17.1.22.4. Financial Overview
17.1.22.5. Strategy
17.1.23. Solutions Infini.
17.1.23.1. Product Portfolio
17.1.23.2. Geographical Presence
17.1.23.3. SWOT
17.1.23.4. Financial Overview
17.1.23.5. Strategy
17.1.24. Telviva
17.1.24.1. Product Portfolio
17.1.24.2. Geographical Presence
17.1.24.3. SWOT
17.1.24.4. Financial Overview
17.1.24.5. Strategy
17.1.25. Tripudio Ltd.
17.1.25.1. Product Portfolio
17.1.25.2. Geographical Presence
17.1.25.3. SWOT
17.1.25.4. Financial Overview
17.1.25.5. Strategy
17.1.26. VoIPStudio
17.1.26.1. Product Portfolio
17.1.26.2. Geographical Presence
17.1.26.3. SWOT
17.1.26.4. Financial Overview
17.1.26.5. Strategy
17.1.27. Vonage Intermedia.net, Inc.
17.1.27.1. Product Portfolio
17.1.27.2. Geographical Presence
17.1.27.3. SWOT
17.1.27.4. Financial Overview
17.1.27.5. Strategy
17.1.28. Vox Telecom
17.1.28.1. Product Portfolio
17.1.28.2. Geographical Presence
17.1.28.3. SWOT
17.1.28.4. Financial Overview
17.1.28.5. Strategy
18. Key Takeaways
List of Tables
Table: 01 Global Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 – 2026
Table: 02 Global Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 – 2026
Table: 03 Global Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 – 2026
Table: 04 Global Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 – 2026
Table: 05 Global Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 – 2026
Table: 06 Global Cloud Telephony Services Market Size (US$ Mn) Forecast, by Region, 2016 – 2026
Table: 07 Global Cloud Telephony Services Market Size (US$ Mn) Forecast, by Region, 2016 – 2026
Table: 08 North America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 – 2026
Table: 09 North America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 – 2026
Table: 10 North America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 – 2026
Table: 11 North America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 – 2026
Table: 12 North America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 – 2026
Table: 13 North America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Country, 2016 – 2026
Table: 14 Europe Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 – 2026
Table: 15 Europe Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 – 2026
Table: 16 Europe Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 – 2026
Table: 17 Europe Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 – 2026
Table: 18 Europe Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 – 2026
Table: 19 Europe Cloud Telephony Services Market Size (US$ Mn) Forecast, by Country, 2016 – 2026
Table: 20 Asia Pacific Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 – 2026
Table: 21 Asia Pacific Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 – 2026
Table: 22 Asia Pacific Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 – 2026
Table: 23 Asia Pacific Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 – 2026
Table: 24 Asia Pacific Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 – 2026
Table: 25 Asia Pacific Cloud Telephony Services Market Size (US$ Mn) Forecast, by Country, 2016 – 2026
Table: 26 Middle East & Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 – 2026
Table: 27 Middle East & Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 – 2026
Table: 28 Middle East & Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 – 2026
Table: 29 Middle East & Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 – 2026
Table: 30 Middle East & Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 – 2026
Table: 31 Middle East & Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Country, 2016 – 2026
Table: 32 South Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 – 2026
Table: 33 South Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 – 2026
Table: 34 South Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 – 2026
Table: 35 South Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 – 2026
Table: 36 South Africa Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 – 2026
Table: 37 Latin America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Deployment, 2016 – 2026
Table: 38 Latin America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Enterprise Size, 2016 – 2026
Table: 39 Latin America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Network, 2016 – 2026
Table: 40 Latin America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Application, 2016 – 2026
Table: 41 Latin America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Industry, 2016 – 2026
Table: 42 Latin America Cloud Telephony Services Market Size (US$ Mn) Forecast, by Country, 2016 – 2026
List of Figures
Figure: 01 Historic growth trends and Y – o – Y Growth, 2012-2017
Figure: 02 Forecast trends and Y – o – Y Growth, 2018-2026
Figure: 03 Revenue Opportunity (US$ Mn) Analysis, 2016-2026
Figure: 04 Network Type Adoption, by Industry (2017)
Figure: 05 Cloud Telephony Services Penetration
Figure: 06 Global Cloud Telephony Service Market Value Share (Value %), End Use Industry, 2017
Figure: 07 Global Cloud Telephony Service Market Value Share (Value %) by Deployment, 2017
Figure: 08 Global Cloud Telephony Service Market Value Share (Value %) by Enterprise, 2017
Figure: 09 Global Cloud Telephony Services Market Attractiveness, by Deployment (2017)
Figure: 10 Global Cloud Telephony Services Market Attractiveness, by Enterprise Size (2017)
Figure: 11 Global Cloud Telephony Services Market Attractiveness, Network (2017)
Figure: 12 Global Cloud Telephony Services Market Attractiveness, Application (2017)
Figure: 13 Global Cloud Telephony Services Market Attractiveness, Industry (2017)
Figure: 14 Global Cloud Telephony Services Market Attractiveness, Region (2017)
Figure: 15 Global Cloud PBX Market Attractiveness, Region (2017)
Figure: 16 Network Type Adoption, by Industry (2017)
Figure: 17 Cloud Telephony Services Penetration
Figure: 18 Factors for Growth
Figure: 19 North America Cloud Telephony Services Market Attractiveness, by Deployment (2017)
Figure: 20 North America Cloud Telephony Services Market Attractiveness, by Enterprise Size (2017)
Figure: 21 North America Cloud Telephony Services Market Attractiveness, Network (2017)
Figure: 22 North America Cloud Telephony Services Market Attractiveness, Application (2017)
Figure: 23 North America Cloud Telephony Services Market Attractiveness, Industry (2017)
Figure: 24 North America Cloud Telephony Services Market Attractiveness, Country (2017)
Figure: 25 Network Type Adoption, by Industry (2017)
Figure: 26 Cloud Telephony Services Penetration
Figure: 27 Factors for Growth
Figure: 28 Europe Cloud Telephony Services Market Attractiveness, by Deployment (2017)
Figure: 29 Europe Cloud Telephony Services Market Attractiveness, by Enterprise Size (2017)
Figure: 30 Europe Cloud Telephony Services Market Attractiveness, Network (2017)
Figure: 31 Europe Cloud Telephony Services Market Attractiveness, Application (2017)
Figure: 32 Europe Cloud Telephony Services Market Attractiveness, Industry (2017)
Figure: 33 Europe Cloud Telephony Services Market Attractiveness, Country (2017)
Figure: 34 Network Type Adoption, by Industry (2017)
Figure: 35 Cloud Telephony Services Penetration
Figure: 36 Factors for Growth
Figure: 37 Asia Pacific Cloud Telephony Services Market Attractiveness, by Deployment (2017)
Figure: 38 Asia Pacific Cloud Telephony Services Market Attractiveness, by Enterprise Size (2017)
Figure: 39 Asia Pacific Cloud Telephony Services Market Attractiveness, Network (2017)
Figure: 40 Asia Pacific Cloud Telephony Services Market Attractiveness, Application (2017)
Figure: 41 Asia Pacific Cloud Telephony Services Market Attractiveness, Industry (2017)
Figure: 42 Asia Pacific Cloud Telephony Services Market Attractiveness, Country (2017)
Figure: 43 Network Type Adoption, by Industry (2017)
Figure: 44 Cloud Telephony Services Penetration
Figure: 45 Factors for Growth
Figure: 46 Middle East & Africa Cloud Telephony Services Market Attractiveness, by Deployment (2017)
Figure: 47 Middle East & Africa Cloud Telephony Services Market Attractiveness, by Enterprise Size (2017)
Figure: 48 Middle East & Africa Cloud Telephony Services Market Attractiveness, Network (2017)
Figure: 49 Middle East & Africa Cloud Telephony Services Market Attractiveness, Application (2017)
Figure: 50 Middle East & Africa Cloud Telephony Services Market Attractiveness, Industry (2017)
Figure: 51 Network Type Adoption, by Industry (2017)
Figure: 52 Revenue Opportunity (US$ Mn) Analysis, 2016-2026
Figure: 53 South Africa Cloud Telephony Services Market Attractiveness, by Deployment (2017)
Figure: 54 South Africa Cloud Telephony Services Market Attractiveness, by Enterprise Size (2017)
Figure: 55 South Africa Cloud Telephony Services Market Attractiveness, Network (2017)
Figure: 56 South Africa Cloud Telephony Services Market Attractiveness, Application (2017)
Figure: 57 South Africa Cloud Telephony Services Market Attractiveness, Industry (2017)
Figure: 58 Network Type Adoption, by Industry (2017)
Figure: 59 Cloud Telephony Services Penetration
Figure: 60 Factors for Growth
Figure: 61 Latin America Cloud Telephony Services Market Attractiveness, by Deployment (2017)
Figure: 62 Latin America Cloud Telephony Services Market Attractiveness, by Enterprise Size (2017)
Figure: 63 Latin America Cloud Telephony Services Market Attractiveness, Network (2017)
Figure: 64 Latin America Cloud Telephony Services Market Attractiveness, Application (2017)
Figure: 65 Latin America Cloud Telephony Services Market Attractiveness, Industry (2017)
Figure: 66 Latin America Cloud Telephony Services Market Attractiveness, Country (2017)
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Cloud Telephony Service Market Forecast Report, 2018 - 2026
