Analysts’ Viewpoint on Market Scenario
Governments across the globe are engaging in providing subsidies and incentives to its citizens, thus increasing the demand for patient engagement solutions.
The increased need for engagement and involvement of patients in the management of various diseases is one of the prime factors boosting the global market. The meaningful relationship and exchange between doctors and patients is anticipated to drive the patient engagement solutions market during the forecast period.
Lack of expert healthcare professionals and absence of healthcare literacy in many of developing nations are likely to impede the growth of the market.
Patient engagement solutions are a bundle of various healthcare services, healthcare information technology solutions, and associated hardware for improved communication and exchange of information between health caregiver and patients. Factors such as increasing awareness of mobile health, rising spending on healthcare, and favorable regulatory frameworks are creating opportunities in the market.
Patient engagement solutions use patient centric healthcare delivery systems to ensure value-based healthcare and improve patient outcomes. Patient engagement solutions enable better reach and engagement of patients, help build trust, improve communication between health caregiver and patients, and augment patient compliance via automated reminders.
The increasing use of wearable healthcare trackers, along with increasing use of mobile health apps is expanding the horizon of the market.
Patient engagement solutions help patients manage their healthcare data. It also provides improvised interaction among patients and medical teams. This factor will lead to rise of the global patient engagement solutions industry globally. The advancement in technology has helped the healthcare sector to provide necessary tools to patients so that they can actively participate and manage their own health. This provision helps patients to effectively deliver self-care.
The rising number of hospitals and healthcare centers across the globe is also driving the global patient engagement solutions market. Pharmaceutical companies are also expected to witness significant growth opportunities in the upcoming years, owing to various pharmaceutical enterprises implementing patient engagement solutions to manage the incurred capital to meet their research requirement demands.
North America is expected to account for the largest share of the global patient engagement solutions market, owing to increasing number of quality healthcare services and rising governmental reforms, along with changed incentive-based payment methods. This region is anticipated to remain dominant during the forecast period.
Regulations and initiatives by governments of countries in the region to implement various patient-centric care and solutions together with extensive adoption of mobile health solutions are likely to widen the scope of growth for the North America market in the near future. Moreover, rise in aging population is one of the major factors for the expansion of the market in North America.
The growth of the global patient engagement solutions market is primarily influenced by the increased awareness about mobile health together with expanding geriatric population. In addition, there has been a rise in the spending on healthcare together with favorable legislations. This factor is expected to support the growth of the market in the upcoming years.
There has been a rise in the utilization of wearable healthcare trackers, along with increased use of mobile health applications. These applications are encouraging customers to gain access to their personal healthcare records, which is likely to drive the demand for patient engagement solutions in the years to come.
Development and advancement in technologies over the years have helped built this relationship between doctors and their patients. Self-management programs conducted in various healthcare organizations around the globe are also leading to the growth of the global market.
Attribute |
Detail |
Market Size Value in 2020 |
US$ 17.56 Bn |
Market Forecast Value in 2028 |
US$ 56.33 Bn |
Growth Rate (CAGR) |
15.7% |
Forecast Period |
2021–2028 |
Quantitative Units |
US$ Bn for Value |
Market Analysis |
It includes cross segment analysis at global as well as regional level. Moreover, qualitative analysis includes drivers, restraints, opportunities, key trends, and parent industry overview. |
Competition Landscape |
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Format |
Electronic (PDF) + Excel |
Market Segmentation |
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Regions Covered |
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Countries Covered |
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Companies Profiled |
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Customization Scope |
Available upon request |
Pricing |
Available upon request |
Market Segmentation
TMR’s study on the global patient engagement solutions market includes information divided into three segments: delivery mode, end-user, and region. Changing industry trends and other market dynamics associated with these segments of the global market are discussed in detail.
Delivery Mode |
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End-user |
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Region |
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The global market to reach the value of US$ 56.33 Bn by the end of 2028
The market to expand at a CAGR of 15.7% from 2021 to 2028
The market is driven by rising number of hospitals and healthcare centers across the globe
North America is expected to account for the largest share of the global patient engagement solutions market, owing to increasing number of quality healthcare services
Key players in the global patient engagement solutions market include Allscripts, Inc., Cerner Corporation, Phytel, Inc., Axial Exchange, Orion Health, Emmi Solutions LLC, Athenahealth, Inc
1. Preface
1.1. Market Definition and Scope
1.2. Market Segmentation
1.3. Key Research Objectives
1.4. Research Highlights
2. Assumptions and Research Methodology
3. Executive Summary: Global Patient Engagement Solutions Market
4. Market Overview
4.1. Introduction
4.1.1. Segment Definition
4.2. Overview
4.3. Market Dynamics
4.3.1. Drivers
4.3.2. Restraints
4.3.3. Opportunities
4.4. Global Patient Engagement Solutions Market Analysis and Forecast, 2017–2028
4.4.1. Market Revenue Projections (US$ Mn)
5. Key Insights
5.1. Pricing analysis
5.2. Key Industry Events (mergers, collaborations, acquisitions, etc.)
5.3. COVID-19 Pandemic Impact on Industry (value chain and short / mid / long term impact)
6. Global Patient Engagement Solutions Market Analysis and Forecast, by Delivery Mode
6.1. Introduction & Definition
6.2. Key Findings / Developments
6.3. Market Value Forecast, by Delivery Mode, 2017–2028
6.3.1. Self-hosted
6.3.2. Software as a Service (SaaS)
6.3.3. Application Managed Services
6.4. Market Attractiveness Analysis, by Delivery Mode
7. Global Patient Engagement Solutions Market Analysis and Forecast, by End-user
7.1. Introduction & Definition
7.2. Key Findings / Developments
7.3. Market Value Forecast, by End-user, 2017–2028
7.3.1. Hospitals & Providers
7.3.2. Healthcare Payers
7.3.3. Pharmaceutical Companies
7.4. Market Attractiveness Analysis, by End-user
8. Global Patient Engagement Solutions Market Analysis and Forecast, by Region
8.1. Key Findings
8.2. Market Value Forecast, by Region
8.2.1. North America
8.2.2. Europe
8.2.3. Asia Pacific
8.2.4. Latin America
8.2.5. Middle East & Africa
8.3. Market Attractiveness Analysis, by Country/Region
9. North America Patient Engagement Solutions Market Analysis and Forecast
9.1. Introduction
9.1.1. Key Findings
9.2. Market Value Forecast, by Delivery Mode, 2017–2028
9.2.1. Self-hosted
9.2.2. Software as a Service (SaaS)
9.2.3. Application Managed Services
9.3. Market Value Forecast, by End-user, 2017–2028
9.3.1. Hospitals & Providers
9.3.2. Healthcare Payers
9.3.3. Pharmaceutical Companies
9.4. Market Value Forecast, by Country, 2017–2028
9.4.1. U.S.
9.4.2. Canada
9.5. Market Attractiveness Analysis
9.5.1. By Delivery Mode
9.5.2. By End-user
9.5.3. By Country
10. Europe Patient Engagement Solutions Market Analysis and Forecast
10.1. Introduction
10.1.1. Key Findings
10.2. Market Value Forecast, by Delivery Mode, 2017–2028
10.2.1. Self-hosted
10.2.2. Software as a Service (SaaS)
10.2.3. Application Managed Services
10.3. Market Value Forecast, by End-user, 2017–2028
10.3.1. Hospitals & Providers
10.3.2. Healthcare Payers
10.3.3. Pharmaceutical Companies
10.4. Market Value Forecast, by Country/Sub-region, 2017–2028
10.4.1. Germany
10.4.2. U.K.
10.4.3. France
10.4.4. Spain
10.4.5. Italy
10.4.6. Rest of Europe
10.5. Market Attractiveness Analysis
10.5.1. By Delivery Mode
10.5.2. By End-user
10.5.3. By Country/Sub-region
11. Asia Pacific Patient Engagement Solutions Market Analysis and Forecast
11.1. Introduction
11.1.1. Key Findings
11.2. Market Value Forecast, by Delivery Mode, 2017–2028
11.2.1. Self-hosted
11.2.2. Software as a Service (SaaS)
11.2.3. Application Managed Services
11.3. Market Value Forecast, by End-user, 2017–2028
11.3.1. Hospitals & Providers
11.3.2. Healthcare Payers
11.3.3. Pharmaceutical Companies
11.4. Market Value Forecast, by Country/Sub-region, 2017–2028
11.4.1. China
11.4.2. Japan
11.4.3. India
11.4.4. Australia & New Zealand
11.4.5. Rest of Asia Pacific
11.5. Market Attractiveness Analysis
11.5.1. By Delivery Mode
11.5.2. By End-user
11.5.3. By Country/Sub-region
12. Latin America Patient Engagement Solutions Market Analysis and Forecast
12.1. Introduction
12.1.1. Key Findings
12.2. Market Value Forecast, by Delivery Mode, 2017–2028
12.2.1. Self-hosted
12.2.2. Software as a Service (SaaS)
12.2.3. Application Managed Services
12.3. Market Value Forecast, by End-user, 2017–2028
12.3.1. Hospitals & Providers
12.3.2. Healthcare Payers
12.3.3. Pharmaceutical Companies
12.4. Market Value Forecast, by Country/Sub-region, 2017–2028
12.4.1. Brazil
12.4.2. Mexico
12.4.3. Rest of Latin America
12.5. Market Attractiveness Analysis
12.5.1. By Delivery Mode
12.5.2. By End-user
12.5.3. By Country/Sub-region
13. Middle East & Africa Patient Engagement Solutions Market Analysis and Forecast
13.1. Introduction
13.1.1. Key Findings
13.2. Market Value Forecast, by Delivery Mode, 2017–2028
13.2.1. Self-hosted
13.2.2. Software as a Service (SaaS)
13.2.3. Application Managed Services
13.3. Market Value Forecast, by End-user, 2017–2028
13.3.1. Hospitals & Providers
13.3.2. Healthcare Payers
13.3.3. Pharmaceutical Companies
13.4. Market Value Forecast, by Country/Sub-region, 2017–2028
13.4.1. GCC Countries
13.4.2. South Africa
13.4.3. Rest of Middle East & Africa
13.5. Market Attractiveness Analysis
13.5.1. By Delivery Mode
13.5.2. By End-user
13.5.3. By Country/Sub-region
14. Competition Landscape
14.1. Market Player - Competition Matrix (by tier and size of companies)
14.2. Market Share Analysis, by Company, 2020
14.3. Company Profiles
14.3.1. McKesson Corporation
14.3.1.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.1.2. Product Portfolio
14.3.1.3. Financial Overview
14.3.1.4. Strategic Overview
14.3.1.5. SWOT Analysis
14.3.2. Phytel, Inc.
14.3.2.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.2.2. Product Portfolio
14.3.2.3. Financial Overview
14.3.2.4. Strategic Overview
14.3.2.5. SWOT Analysis
14.3.3. Axial Exchange
14.3.3.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.3.2. Product Portfolio
14.3.3.3. Financial Overview
14.3.3.4. Strategic Overview
14.3.3.5. SWOT Analysis
14.3.4. Orion Health
14.3.4.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.4.2. Product Portfolio
14.3.4.3. Financial Overview
14.3.4.4. Strategic Overview
14.3.4.5. SWOT Analysis
14.3.5. Emmi Solutions LLC
14.3.5.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.5.2. Product Portfolio
14.3.5.3. Financial Overview
14.3.5.4. Strategic Overview
14.3.5.5. SWOT Analysis
14.3.6. Athenahealth, Inc.
14.3.6.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.6.2. Product Portfolio
14.3.6.3. Financial Overview
14.3.6.4. Strategic Overview
14.3.6.5. SWOT Analysis
14.3.7. GetWellNetwork, Inc.
14.3.7.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.7.2. Product Portfolio
14.3.7.3. Financial Overview
14.3.7.4. Strategic Overview
14.3.7.5. SWOT Analysis
14.3.8. Cerner Corporation
14.3.8.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.8.2. Product Portfolio
14.3.8.3. Financial Overview
14.3.8.4. Strategic Overview
14.3.8.5. SWOT Analysis
14.3.9. Allscripts, Inc.
14.3.9.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.9.2. Product Portfolio
14.3.9.3. Financial Overview
14.3.9.4. Strategic Overview
14.3.9.5. SWOT Analysis
14.3.10. Other prominent players
14.3.10.1. Company Overview (HQ, Business Segments, Employee Strength)
14.3.10.2. Product Portfolio
14.3.10.3. Financial Overview
14.3.10.4. Strategic Overview
14.3.10.5. SWOT Analysis
List of Table
Table 01: Global Patient Engagement Solutions Market Value (US$ Mn) Forecast, by Delivery Mode, 2017‒2028
Table 02: Global Patient Engagement Solutions Market Value (US$ Mn) Forecast, by End-user, 2017‒2028
Table 03: North America Patient Engagement Solutions Market Value (US$ Mn) Forecast, by Delivery Mode, 2017‒2028
Table 04: North America Patient Engagement Solutions Market Value (US$ Mn) Forecast, by End-user, 2017‒2028
Table 05: Europe Patient Engagement Solutions Market Value (US$ Mn) Forecast, by Delivery Mode, 2017‒2028
Table 06: Europe Patient Engagement Solutions Market Value (US$ Mn) Forecast, by End-user, 2017‒2028
Table 07: Asia Pacific Patient Engagement Solutions Market Value (US$ Mn) Forecast, by Delivery Mode, 2017‒2028
Table 08: Asia Pacific Patient Engagement Solutions Market Value (US$ Mn) Forecast, by End-user, 2017‒2028
Table 09 Latin America Patient Engagement Solutions Market Value (US$ Mn) Forecast, by Delivery Mode, 2017-2031
Table 10: Latin America Patient Engagement Solutions Market Value (US$ Mn) Forecast, by End-user, 2017‒2028
Table 11: Middle East & Africa Patient Engagement Solutions Market Value (US$ Mn) Forecast, by Delivery Mode, 2017-2031
Table 12: Middle East & Africa Patient Engagement Solutions Market Value (US$ Mn) Forecast, by End-user, 2017‒2028
List of Figure
Figure 01: Global Patient Engagement Solutions Market Value (US$ Mn) Forecast, 2017–2028
Figure 02: Global Patient Engagement Solutions Market Value Share, by Delivery Mode, 2020
Figure 03: Global Patient Engagement Solutions Market Value Share, by End-user – Use, 2020
Figure 04: Global Patient Engagement Solutions Market Value Share Analysis, by Delivery Mode, 2020 and 2028
Figure 05: Global Patient Engagement Solutions Market Attractiveness Analysis, by Delivery Mode, 2017–2028
Figure 06: Global Patient Engagement Solutions Market Value (US$ Mn), by Self-hosted, 2017–2028
Figure 07: Global Patient Engagement Solutions Market Value (US$ Mn), by Software as a Service (SaaS), 2017–2028
Figure 08: Global Patient Engagement Solutions Market Value (US$ Mn), by Application Managed Services, 2017–2028
Figure 09: Global Patient Engagement Solutions Market Value Share Analysis, by End-user, 2020 and 2028
Figure 10: Global Patient Engagement Solutions Market Attractiveness Analysis, by End-user, 2017–2028
Figure 11: Global Patient Engagement Solutions Market Value (US$ Mn), by Hospitals & Providers, 2017–2028
Figure 12: Global Patient Engagement Solutions Market Value (US$ Mn), by Healthcare Payers, 2017–2028
Figure 13: Global Patient Engagement Solutions Market Value (US$ Mn), by Pharmaceutical Companies, 2017–2028
Figure 14: Global Patient Engagement Solutions Market Value Share Analysis, by Region, 2020 and 2028
Figure 15: Global Patient Engagement Solutions Market Attractiveness Analysis, by Region, 2017–2028
Figure 16: North America Patient Engagement Solutions Market Value (US$ Mn) Forecast, 2017–2028
Figure 17: North America Patient Engagement Solutions Market Value Share Analysis, Delivery Mode, 2020 and 2028
Figure 18: North America Patient Engagement Solutions Market Attractiveness Analysis, by Delivery Mode, 2017–2028
Figure 19: North America Patient Engagement Solutions Market Value Share Analysis, by End-user, 2020 and 2028
Figure 20: North America Patient Engagement Solutions Market Attractiveness Analysis, by End-user, 2017–2028
Figure 21: North America Patient Engagement Solutions Market Value Share Analysis, by Country, 2020 and 2028
Figure 22: North America Patient Engagement Solutions Market Attractiveness Analysis, by Country, 2017–2028
Figure 23: Europe Patient Engagement Solutions Market Value (US$ Mn) Forecast, 2017–2028
Figure 24: Europe Patient Engagement Solutions Market Value Share Analysis, Delivery Mode, 2020 and 2028
Figure 25: Europe Patient Engagement Solutions Market Attractiveness Analysis, by Delivery Mode, 2017–2028
Figure 26: Europe Patient Engagement Solutions Market Value Share Analysis, by End-user, 2020 and 2028
Figure 27: Europe Patient Engagement Solutions Market Attractiveness Analysis, by End-user, 2017–2028
Figure 28: Europe Patient Engagement Solutions Market Value Share Analysis, by Country/Sub-Region, 2020 and 2028
Figure 29: Europe Patient Engagement Solutions Market Attractiveness Analysis, by Country/Sub-Region, 2017–2028
Figure 30: Asia Pacific Patient Engagement Solutions Market Value (US$ Mn) Forecast, 2017–2028
Figure 31: Asia Pacific Patient Engagement Solutions Market Value Share Analysis, Delivery Mode, 2020 and 2028
Figure 32: Asia Pacific Patient Engagement Solutions Market Attractiveness Analysis, by Delivery Mode, 2017–2028
Figure 33: Asia Pacific Patient Engagement Solutions Market Value Share Analysis, by End-user, 2020 and 2028
Figure 34: Asia Pacific Patient Engagement Solutions Market Attractiveness Analysis, by End-user, 2017–2028
Figure 35: Asia Pacific Patient Engagement Solutions Market Value Share Analysis, by Country/Sub-Region, 2020 and 2028
Figure 36: Asia Pacific Patient Engagement Solutions Market Attractiveness Analysis, by Country/Sub-Region, 2017–2028
Figure 37: Latin America Patient Engagement Solutions Market Value (US$ Mn) Forecast, 2017–2028
Figure 38: Latin America Patient Engagement Solutions Market Value Share Analysis, Delivery Mode, 2020 and 2028
Figure 39: Latin America Patient Engagement Solutions Market Attractiveness Analysis, by Delivery Mode, 2017–2028
Figure 40: Latin America Patient Engagement Solutions Market Value Share Analysis, by End-user, 2020 and 2028
Figure 41: Latin America Patient Engagement Solutions Market Attractiveness Analysis, by End-user, 2017–2028
Figure 42: Latin America Patient Engagement Solutions Market Value Share Analysis, by Country/Sub-Region, 2020 and 2028
Figure 43: Latin America Patient Engagement Solutions Market Attractiveness Analysis, by Country/Sub-Region, 2017–2028
Figure 44: Middle East & Africa Patient Engagement Solutions Market Value (US$ Mn) Forecast, 2017–2028
Figure 45: Middle East & Africa Patient Engagement Solutions Market Value Share Analysis, Delivery Mode, 2020 and 2028
Figure 46: Middle East & Africa Patient Engagement Solutions Market Attractiveness Analysis, by Delivery Mode, 2017–2028
Figure 47: Middle East & Africa Patient Engagement Solutions Market Value Share Analysis, by End-user, 2020 and 2028
Figure 48: Middle East & Africa Patient Engagement Solutions Market Attractiveness Analysis, by End-user, 2017–2028
Figure 49: Middle East & Africa Patient Engagement Solutions Market Value Share Analysis, by Country/Sub-Region, 2020 and 2028
Figure 50: Middle East & Africa Patient Engagement Solutions Market Attractiveness Analysis, by Country/Sub-Region, 2017–2028